Note fondée sur 153 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
93 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par Alain de Singapour

Excellent hotel

Publié le 2 oct. 2009 sur Expedia
Grande classe retro mais tres fonctionnel. Service irreprochable (butler individuel). Bon rapport qualite/prix (35% moins cher que Paris ou New York). Taille et situation ideale.
Commentaires de Gestion de l’hôtel
20 mai 2016 par S. Schmid, Gestion de l’hôtel
Dear Frederic Thank you so much for the nice post you wrote on Expedia following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are delighted to read that you have enjoyed your stay at The St. Regis Beijing and that you were very satisfied especially with our signature St. Regis Butler Service. Many thanks again for staying at The St. Regis Beijing. We are looking forward to welcome you back soon the next time you visit the Northern China region. Kindest regards, Steven M. Schmid - Executive Assistant Manager
4 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Hotels
The beds need an upgrade. Great room- excellent staff, excellent location but a little disappointing to feel springs in the mattress.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Rebecca, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience.Allow me,
5 sur 5
par un voyageur

Good butler service

Publié le 4 sept. 2024 sur Hotels
One of the highlights was the butler service, a hallmark of the St. Regis brand. It’s an overall good experience.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Teck, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience.Allow me,
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Great service
Commentaires de Gestion de l’hôtel
13 août 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Ms. Lebron, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience.Allow me,
5 sur 5
par un voyageur

An awesome experience at St Regis Beijing

Publié le 26 juill. 2024 sur Hotels
I can confidently say it was the best stay experience I have ever had. From the moment I arrived, I was greeted with exceptional hospitality and professionalism that set the tone for my entire stay. The service at the St. Regis was impeccable. Every staff member I encountered was courteous, attentive, and went above and beyond to ensure my comfort. The attention to detail was evident in every aspect, from the immaculate room to the personalized touches that made my stay truly special. The accommodations were luxurious and well-appointed, offering a perfect blend of comfort and elegance. The bed was incredibly comfortable, and the amenities provided were top-notch. The fitness center was well-equipped, but the equipments were outdated, It would be perfect if they were upgraded to keep up with the luxurious positioning. In summary, my stay at the Beijing St. Regis Hotel exceeded all my expectations. The exceptional service, luxurious accommodations, and outstanding amenities made it an unforgettable experience. I highly recommend this hotel to anyone looking for an unparalleled stay in Beijing. Thank you to the entire team for making my visit so memorable.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Mr. Lee, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Expedia
Concierge Neil is a superstar! Booked taxis and offered great travel advice for us.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Mr. Chappell, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
4 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Expedia
I
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Liping, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
1st time staying with St Regis..nice deco and large rooms
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Ying, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Mr. Asin, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
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