Note fondée sur 100 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par jacques
Publié le 19 déc. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
4 janv. 2018 par Front Desk , Gestion de l’hôtel
Thank you, we are glad you enjoyed
Recommandé
pour Tout le mondepar un voyageur
hôtel calme et nature magnifique
Publié le 20 août 2013 sur Expedia
Pour : La nature
Contre : Un peu isolé
Un bon séjour dans une ambiance et une nature superbe.
par André et Danielle de France
lit confortable - Vue imprenable - tres bon servic
Publié le 11 août 2013 sur HotelsTrès bonne impression
par un voyageur
Publié le 30 sept. 2024 sur Expedia
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur de Beirut
Publié le 22 sept. 2024 sur Expedia
Excellent hotel, panoramic view, delicious breakfast. Highly recommended
par un voyageur
Publié le 17 août 2024 sur Hotels
This was our honeymoon stay directly after our wedding. We booked a suite for 2 nights to celebrate. We had requested honeymoon ammenities and the hotel confirmed it. We reached and room was dull and empty. Half our luggage was in the room and the other half was still in the luggage room. The second day we tried to go to the SPA and they told us in was fully booked, we saw no one in the treatment rooms and we later saw the staff all gathered at the spa lobby, not busy at all, which made us doubt if they were really fully booked. The cherry on top was that while at the spa pool, i called to ask a champagne glass to celebrate my wedding and the phone operator was not cooperative at all. It really felt like none of the staff wanted to do the necessary to give us a memorable stay at a hotel we used to take pride in. So sad!
Commentaires de Gestion de l’hôtel
20 août 2024 par CH, Gestion de l’hôtel
Dear sir,Thank you for choosing to stay in our hotel and for taking the time to share with us with the valuable feedback regarding your stay with us . I will definitely take your comments into consideration and share it with the Spa staff and the reception about your complaint , regarding the honeymooner amenities but the fact the room service tried several times to take the amenities to the room but it was always DND . We are looking forward to welcoming you back soon .Best Regards, George Aoun
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Charming and quiet!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par CH, Gestion de l’hôtel
Dear Mr. Rayan , Thank you for choosing to stay in our hotel and for taking the time to share with us with the valuable feedback regarding your recent journey. I am very glad to hear it was a lovely experience and we work hard to exceed our guests' expectations by providing an excellent service consistently. I will definitely share your encouraging comments with our staff , as it is a token of appreciation for their hard work. We are looking forward to welcoming you back soon. Best Regards, George Aoun
par un voyageur
Not bad
Publié le 28 oct. 2023 sur Hotelspar un voyageur
Publié le 7 oct. 2023 sur Expedia
Nice views - there was no good service and nice welcoming
Commentaires de Gestion de l’hôtel
10 oct. 2023 par CH, Gestion de l’hôtel
Dear Ms. Nada , we would like to thank you for taking time to send us your valuable feedback about our Hotel, which we will take them in consideration and share it with the management and especially the location of your room for next time . Hope to welcome you again soon .Best Regards, George Aoun
