Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juin 2019 sur Hotels
par un voyageur de Charleston
Publié le 2 mars 2024 sur Expedia
par un voyageur
Publié le 29 sept. 2023 sur Expedia
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par un voyageur
Publié le 15 août 2023 sur Expedia
Very nice and polite staff. The main gate opens to an alley. A truck was parked there and my Uber couldn’t come to the front door so I had to carry three suitcases to the car.
par un voyageur
İlgili personel, iyi konum
Publié le 6 août 2023 sur HotelsPersonel çok ilgili, güler yüzlü, yardımcı ve nazikti. Kurduğumuz iletişimden çok memnun kaldık. 😊 ilk gittiğimizde maalesef tuttuğumuz odayı bize vermediler, bu durum için üzgünüz açıkçası. Durumu belirttiğimizde ertesi gün değişim yapıldı, odamıza geçebildik. Otel odasındaki tek sıkıntı tuvalet-banyo kısmı camla ayrılmış, o şeffaflık hoşumuza gitmedi. Sıkıntı yaşadık. Oteldeki bir problemde, hemen girişte bar kısmı var ve gece geç saatlere kadar aşırı yüksek sesle müzik çalıyor ve hatta ilerleyen saatlerde müziğin sesi artıyor. Uyumak isterken çok zorlandık. Ses aşırı yüksek. Üstteki odalardan duyuluyor. Yorgunsunuz ama uyuyamıyorsunuz. Müziğin sesinin ayarlanması daha iyi olur. Sesten etkilenenler bu durumu dikkate alabilir. Konum olarak çok merkezi bir yerdeydi. Sıkıntı yaşamadık hiç. Genel olarak personelin güler yüzlü ve ilgili tavrından dolayı tavsiye ederiz.
par un voyageur
Publié le 19 mai 2023 sur Hotels
par un voyageur
Publié le 17 août 2022 sur Hotels
par un voyageur
Publié le 4 mai 2022 sur Expedia
The staff was attentive and courteous. Room where clean and comfortable.
par un voyageur
Publié le 5 oct. 2021 sur Hotels
par un voyageur
Publié le 24 août 2021 sur Hotels
Caramel has a good location in Hamra, surrounded by some nice little bars and shops.
Unfortunately, we had a couple of issues during our stay;
When we checked in, we were told that there would be no power cuts, as the hotel was using a generator. Unfortunately, most of our first night, as well as most of our second day of the stay, the hotel was without electricity (and therefor also no AC or wifi). Had they told us before, we would not have stayed here, as we needed Wifi, and it was very warm that week, so sleeping without AC was difficult.
When we checked in, we only had one towel in the bathroom, and we had to ask for a second one. When we used the shower, our bathroom foor flooded, so we had to use the two towels to prevent water from entering the room. Housekeeping came to clean it up, and brought us 1 new towel. When we asked for a second one, we were told we had already received 3 that day, so they would not give us an extra one. (we used the first two for the floor, wo we had to share one towel for the rest of the day...)
The sheets on the bed were dirty, and the pillows were stained.
With a bit more effort, the hotel would be great, as they offer a good price, in a good location.
I understand the situation in Beirut is bad at the moment, but they choose to remain open, they should at least have electricity for the guests.
