Note fondée sur 34 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
77 % des clients le recommandent
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Paris

Publié le 18 mai 2019 sur Expedia
Top, je conseil vivement ce lieu ! Bien situé, propre, parking, accueillant, bon petit déjeuner
Commentaires de Gestion de l’hôtel
22 mai 2019 par Reservation Supervisor , Gestion de l’hôtel
Dear Ms. Rose, Thank you for taking the time to review your stay with Citea Apart-Hotel. We are always happy to welcome you and we are very pleased to hear that our staff made your stay pleasant. We are looking forward to welcoming you again. Best Regards
5 sur 5
par un voyageur

Excellent hôtel près de la place Sassine

Publié le 27 juin 2018 sur Expedia
Hôtel neuf personnels sympathiques souriants grand studio avec salon impeccable et literie confortable
Commentaires de Gestion de l’hôtel
5 juill. 2018 par Reservation Supervisor , Gestion de l’hôtel
Cher Monsieur, Merci d'avoir pris le temps de revoir votre séjour chez Citea Apart-Hotel. Nous sommes toujours heureux de vous accueillir et nous sommes très heureux d'apprendre que notre personnel a rendu votre séjour agréable. Nous sommes impatients de vous accueillir à nouveau. Meilleures salutations
4 sur 5
par un voyageur

Publié le 14 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Mario Nassar | Front Office Manager, Gestion de l’hôtel
Dear Mr. CharbelThank you for your review, we are delighted to hear that overall your experience was positive.We are always happy to welcome you and we are very pleased to hear that our staff made your stay pleasant.We greatly value your feedback and we are looking forward to welcoming you again.“Live in Rather than Stay In”
5 sur 5
par un voyageur

Publié le 1 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2023 par Mario Nassar, Gestion de l’hôtel
Dear Mr. Roland,Thank you for your review, we are delighted to hear that overall your experience was positive.We are always happy to welcome you and we are very pleased to hear that our staff made your stay pleasant.We greatly value your feedback and we are looking forward to welcoming you again.“Live in Rather than Stay In”
5 sur 5
par un voyageur de Montreal

Publié le 22 juin 2023 sur Expedia
Very welcoming staff; always smiling and helpful. I wanted to name those who stood out but it is truly all of them. The facility is very nice and clean, and the location was perfect for me. I would not stay anywhere else on my next visit. Thank you Citea staff for being friendly!
Commentaires de Gestion de l’hôtel
22 juin 2023 par Mario Nassar, Gestion de l’hôtel
Dear Mr. Guy,We appreciate you taking the time to write a review and share your experience.Our goal is to consistently exceed guests' expectations from the moment they arrive, therefore your feedback and the opinions of all of our visitors are extremely valuable to us.We are happy to hear that you enjoyed the tranquil atmosphere of our area and accommodations and are grateful that our staff helped you feel at home. In order to give you another amazing experience, we look forward to seeing you again at Citea Apart Hotel.
5 sur 5
par un voyageur

Publié le 1 janv. 2023 sur Expedia
Amazing service feels like home and right in the center of everything! Great and friendly staff at the hotel which made my stay even better!
Commentaires de Gestion de l’hôtel
5 janv. 2023 par Mario Nassar , Gestion de l’hôtel
Dear Ms. Stephanie,Thank you for choosing to stay with us. It is a pleasure to know our team has made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience. We look forward to welcoming you back to our Apart-Hotel in the future.
5 sur 5
par un voyageur

Publié le 7 août 2022 sur Hotels
It was a great experience. Everyone was helpful. We will use this hotel on our next trip
Commentaires de Gestion de l’hôtel
15 août 2022 par Mario, Gestion de l’hôtel
Dear Mr. Tony, Thank you for choosing to stay with us. It is a pleasure to know our team has made your stay a memorable one. We are dedicated to your comfort and wellbeing, always willing to assist and provide you with the best experience. We look forward to welcoming you back to our Apart-Hotel in the future.
2 sur 5
par un voyageur

Publié le 28 juill. 2022 sur Hotels
We stayed before at the hotel during a previous visit. We decided to book it again. Our stay was good with the exception of the food smell at night & in the morning. There was a problem with the ventilation. Our room was on the 10th floor not far from the rooftop restaurant.
Commentaires de Gestion de l’hôtel
15 août 2022 par Mario, Gestion de l’hôtel
Dear Sir, Thank you sir for taking a moment to share your experience with us. I have passed on your comment to our concerned department and upper management teams. We are sorry if it impacted your stay with us. I hope we have a chance to make a new impression on your next trip to Beirut. Looking forward to seeing you soon on your next trip to Beirut.
4 sur 5
par un voyageur

Publié le 14 mai 2022 sur Expedia
Just as advertised
Commentaires de Gestion de l’hôtel
16 mai 2022 par Mario Nassar, Gestion de l’hôtel
Dear Mr. Hasan, Thank you for your review, we are delighted to hear that overall your experience was positive. We are always happy to welcome you and we are very pleased to hear that our staff made your stay pleasant. We greatly value your feedback and we are looking forward to welcoming you again. “Live in Rather than Stay In”
3 sur 5
par un voyageur

Publié le 24 déc. 2021 sur Expedia
The stay was fine, property is clean, safe and complimentary underground parking is highly appreciated in this busy area of the city. However, the checkout process was terrible and ruined my experience. It is a pity that the hotel resorted to ruse at the last minute during checkout (when you are in a hurry to leave for the airport) to try to overcharge some incidental expenses (mainly breakfast) in the local currency and applying ridiculously low exchange rates. Since I interacted with two different persons during my uneasy checkout process, this is more of a hotel policy rather than a personnel attitude.
Commentaires de Gestion de l’hôtel
27 déc. 2021 par Mario, Gestion de l’hôtel
Dear Mr. Zaher, Thank you for taking a moment to share your experience with us. I have passed on your comment to our concerned department and upper management teams. We are sorry if it impacted your stay with us. We hope we have a chance to make a new impression on your next trip to Beirut. Looking forward to seeing you soon on your next trip to Beirut.
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