Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
2,7 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Toulouse
Nice hotel for small budget
Publié le 6 juill. 2017 sur Expedia
Pour : Very welcoming team, the pool (small one) and the terrace close to the sea side. Also the private parking which is useful.
Contre : One accurate billing with all details : not a written bill by hand every day with the staff member of the day.
Emplacement : Location close to resort hotels or club with restaurant, large pool and private beaches, sporty activities like water skiing, jet ski or kayak.
Location close to resort hotels or club with sporty activities like water skiing, jet ski or kayak. There is not restaurant in this hotel except for breakfast. Hotel staff is very sympatic but changing every day, billing tracking is not performed and finally several bills without clear details and the impression of having paid several times same things. During three days the shower was not working even if they promised to fix it.
Commentaires de Gestion de l’hôtel
1 août 2017 par Antoinette Moussa, Gestion de l’hôtel
Dear Mr. Yannick, thank you for giving us your opinion regarding our small and family hotel. Sir thank you for your feedback, we assure that there weren't any duplicate in calculating bills, we promise to be more professional the next time. Holiday Suites Hotel is always your home.
Antoinette Moussa
Operations Manager
par un voyageur
Publié le 1 déc. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
13 déc. 2016 par General Manager, Gestion de l’hôtel
Dear Sir, hope you mention your name so we can respond directly to your person and say Thanks a lot for your rating.
Antoinette Moussa
Operations Manager
par un voyageur
Publié le 10 oct. 2014 sur Hotels
par un voyageur
Holidays suite hôtel and beach : très bien situé
Publié le 4 avr. 2012 sur HotelsTrès bien situé face à la mer et dans le coeur du vieux Jounieh.
Le large balcon donnant sur la mer est un plus très agréable.
Les chambres sont défraichies et la salle d' eau surtout à grand besoin d' être rénovée.
Un très gros problème de nuisance sonore occasionné par le bruit produit par le générateur d' électricité qui n' est pas suffisamment isolé.
par un voyageur de Laval
Publié le 9 juill. 2024 sur Expedia
The place is very nice
Nice staff
And very good atmosphere
We really enjoyed it
par un voyageur
Publié le 2 juill. 2024 sur Expedia
i went to the hotel and i wanted to pay by my card they didn't let me pay by the card , so i to go to the ATM nearby , i withdrawed money i came back and give him the 100 dollars he told i don't have change , so i m stuck in the hotel what i can do, one worker came and took my 100 to change it in the store she came with one bag of nuts and the rest the change from 100 dollars , i didn't want to buy things to change my 100 dollars , so my bill is 38 i gave him 40 , also he doesn.t have a dolars change, so i have to pay for the nuts and 1 dollars for him , what a bad service in this hotel , also the hotel is dirty and noisy . never go back
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Antoinette Moussa, Gestion de l’hôtel
Dear sir, we thank you for your honesty, and We apologize for the problem you face at your arrival.The small exchange money paper is difficult to find in Lebanon after the crises.You reserved an old room for lower price, our Sea view rooms are well maintained and new furnitched. We hope to see you back in one of our Sea view rooms.RegardsAntoinette MoussaOperations Manager
par un voyageur de Lawndale
Publié le 23 mars 2024 sur Expedia
par un voyageur
Publié le 4 mars 2024 sur Expedia
par un voyageur
Nice hotel
Publié le 15 mars 2020 sur HotelsRoom view was amazing. Room was clean and personnels very kind
Commentaires de Gestion de l’hôtel
8 avr. 2020 par Antoinette Moussa, Gestion de l’hôtel
Dear Berna, Hope you are doping well well with this virus overall the World, we thank you for your kind review and we hope to see you again in a better situation.
Antoinette Moussa
Operations Manager
par un voyageur
Thevies
Publié le 29 juin 2018 sur Hotels2 hours of before our departure we were robbed $3700.00 the money was in a small handbag and I counted the money before I departed for Paris before my husband.
The front desk man knew I was leaving and my husband is staying because he asked me Who is staying and who is leaving? I told him" me and the kids leaving but my husband is staying until the morning". My husband was in the lobby watching the soccer games with his friend when someone went up to the room and stole the money. My daughter and I made sure the money was in the small handbag that my husband holds in his hand all the time. We did not notice it was stolen until he reached Damascus. I am so sorry to say that if it was not for the view of the hotel it was a very lousy and uncomfortable stay. The beds were very old squeaky small and uncomfortable, the towels were very old and no other amenities
Commentaires de Gestion de l’hôtel
4 juill. 2018 par Antoinette Moussa, Gestion de l’hôtel
Nice and Unbelievable story. If you had money it should have been stored in the Safety Deposit.You should write such story in a story book.
Sorry this is not us, never in our records of over 20 years.
Wishing you more good imagination.
Mike K
CEO
