Ratings based on 14 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.6 Service & staff
3.3 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 20, 2024 on Expedia
by A traveller
Posted Aug. 22, 2023 on Expedia
I liked it.
by A traveller
Great
Posted Aug. 29, 2020 on HotelsGreat service by Hazzem Assi
Comment from Hotel Management
Sep. 2, 2020 by Abou Roj, Hotel Management
Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort Great and that your wedding was a great success. Soulayma and Maj are a great couple and the staff and I wish you all the best. Looking forward to host you again at Janna.
by A traveller
check when season ends as limited facilities
Posted Sep. 26, 2019 on HotelsOn arrival (Sunday) the hotel was busy with 100’s of day visitors. You can’t checkin till 6pm but we were given a pass and made ourselves comfortable.
At 4.30-5pm it was like a mass exodus and everyone left.
We were kindly escorted to our bungalow, which was lovely. Small jacuzzi at the front, sofa seating area and a table and bench. The room is one room, with circular bed and shower/ toilet behind the wall.
Challenge was all restaurants and bars shut from the Sunday so you had to order room service for everything you wanted. No bar to sit at or restaurant to enjoy. Menu is limited but for the 3 days we ate we did ok. Although they didn’t have part of what was offered.
Staff were polite but spoke little English, they didn’t accept credit cards to settle the room bill so had to get dollars.
After the Sunday all rubbish was just left by the pool. All sun beds were being removed and put away so limited places to sit. Changing rooms and toilets were used to store loungers and chairs, so had to go hack to your bungalow.
Were not made aware of this and despite the lovely location and settings missed out on enjoy the venue. There were around 6 other people there and they were not made aware of the shutting down either. Shame as weather was still in the 30’s
Comment from Hotel Management
Oct. 9, 2019 by Raja Srour, Hotel Management
Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort Great but we have announced on our website and facebook that the resort was closed and only the hotel was open and for that reason, we reduce our price drastically. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to hosting you again at Janna.
by A traveller
Posted Sep. 18, 2019 on Expedia
Beautiful facility and excellent service, very clean and comfortable
Comment from Hotel Management
Sep. 23, 2019 by Raja Srour, Hotel Management
Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort Great. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to host you again at Janna.
by A traveller
Posted Sep. 13, 2019 on Expedia
Comment from Hotel Management
Sep. 23, 2019 by Raja Srour, Hotel Management
Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort Good. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to host you again at Janna.
by A traveller
Posted Jul. 21, 2019 on Expedia
Comment from Hotel Management
Jul. 24, 2019 by rajasrour, Hotel Management
Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort great. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to hosting you again at Janna.
by A traveller
Posted Jun. 24, 2019 on Expedia
Comment from Hotel Management
Jul. 5, 2019 by Raja Srour, Hotel Management
Hello and thank you so much for taking the time to review our resort! We’re so thrilled that you found our resort great. Our priority is to ensure that all of our guests are happy and their vacation memorable. Looking forward to hosting you again at Janna.
by A traveller
Summer in Lebanon
Posted Aug. 12, 2018 on HotelsThe setting and pool where nice but some rooms need updating
Comment from Hotel Management
Aug. 16, 2018 by Raja Srour, Hotel Management
I want first to thank you for your feedback. We always maintained and renovated our bungalows and we did a major renovation on 2016. Looking forward to host you soon.
by A traveller
Posted Aug. 2, 2018 on Expedia
Nice hotel
Comment from Hotel Management
Aug. 10, 2018 by Raja Srour, Hotel Management
We thank you for your feedback. We are looking forward to serve you better in the future.
