Note fondée sur 27 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,0 Service et personnel
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 26 août 2019 sur Expedia
Chambre propre et spacieuse. Personnel a l ecoute. Établissement ou l on peut avoir du calme
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
Good stay
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Great experience!
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 juill. 2024 sur Expedia
5 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Expedia
It was an unforgettable experience. The resort boasts luxurious accommodations with breathtaking sea views, exceptional amenities, and a pristine private beach. The staff's hospitality was top-notch, ensuring every need was met with a smile. The dining options were diverse and delicious, offering both local and international cuisine. Overall, this resort is a true gem on the Lebanese coast, ideal for anyone seeking luxury and tranquility.
1 sur 5
par un voyageur

Publié le 27 juin 2024 sur Expedia
Company that ran the valet business should be fired they tried to rip me off make me pay for parking the day I was checking out. They said that’s a different day. I had paid $40 plus tips for these people the day before they still had the nerve to ask me for more money that they shouldn’t have asked. Also the property had a ridiculous policy , they wanted to make me pay $100 for taking pictures using my own photographer for wedding occasion despite the fact that I had an event booked for 40 people on the premises and I had a room booked. They friendly honoured me to waive the $100 but it’s still ridiculous policy that use no common sense putting on the staff to force this ridiculous policy. I tried to be nice in this survey it could’ve been worse so fix these problems to get better rating. I spent about $2000 for few hours u deserved much better treat.
1 sur 5
par un voyageur

Publié le 23 juin 2024 sur Expedia
No electricity its not convenient at all to stay in it.
4 sur 5
par un voyageur de Vero Beach

Publié le 20 mai 2024 sur Expedia
The property is beautiful with wonderful views of the mediterranean and the staff's attitude a service was exceptional. On the other side, it is the only hotel in the world that i visited that will charge you extra for coffee on a paid breakfast which was OK (not great) and they say parking is available but when you arrivee you get surprised is for $5 per day !!!! I dont have a problem of paying for parking if they were transperent on the website (here i felt cheated).
Commentaires de Gestion de l’hôtel
21 mai 2024 par Mohamad, Gestion de l’hôtel
Dear Kamel, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay. We strive to provide a memorable experience for our guests, and your positive comments are greatly appreciated.Regarding your concerns about the additional charges for parking, we apologize for any confusion or inconvenience you experienced. We would like to clarify that the parking fee is indeed mentioned on our Expedia listing. Our goal is to be as transparent as possible about all charges to ensure our guests have a clear understanding of the costs associated with their stay. However, we acknowledge that this information may not have been as prominent as it should have been, and we will work with Expedia to ensure that all fees are more clearly displayed in the future.Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide an even better experience.Warm regards,
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 mars 2020 sur Hotels
5 sur 5
par un voyageur de Beirut

Publié le 17 oct. 2019 sur Expedia
- Spectacular views of the mountain and sea - Professional and friendly staff - Away form the noise of the city - Cleanliness