Ratings based on 497 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 10, 2024 on Expedia
V good
Comment from Hotel Management
Sep. 11, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Ismail,Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A traveller
Posted Aug. 27, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Atef,Thank you for your review on Expedia and for choosing Raouche Arjaan by Rotana. I appreciate your positive feedback. Indeed, we do take pride in catering to our needs the best way we can and based on your statement, I am certain that we have met your expectations.The whole team looks forward to your next visit.Best regards,Francis MoubarakGeneral Manager
by A traveller from Edmonton
Posted Aug. 12, 2024 on Expedia
Property was nice, views were amazing, staff were really great. There are a lot of traffic and people asking for money, which is not in the hotels control. Otherwise it is a great hotel.
Comment from Hotel Management
Aug. 20, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A traveller
Posted Jul. 29, 2024 on Expedia
The warm welcome culture of this Hotel and the smile of the Staff that always brings me back
Comment from Hotel Management
Jul. 30, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Nazih,Thank you very much for your review on Expedia.I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Raouche Arjaan by Rotana.Best regards,Francis MoubarakGeneral Manager
by A traveller
Posted Jul. 25, 2024 on Expedia
staff were great and friendly
Comment from Hotel Management
Jul. 29, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Mohamed, Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A traveller
Posted Jul. 19, 2024 on Expedia
Comment from Hotel Management
Jul. 25, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Naim,Thank you for sharing your feedback on Expedia.I sincerely regret to read that we could not live up to your expectations. Please be assured that your experience at Raouche Arjaan by Rotana does not reflect the service that we usually provide. Having said that, I request you to kindly contact us directly to enable us to resolve your concerns swiftly.Best regards,Francis MoubarakGeneral Manager
by A traveller from Irvine
Posted Jul. 18, 2024
The view
Comment from Hotel Management
Jul. 19, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Husam,Thank you for sharing your review on Expedia.It was a pleasure to have you as our guest here at Raouche Arjaan by Rotana and I am very glad to learn that our products and services exceeded your expectations. Thank you once again and we look forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A traveller
Posted Jul. 14, 2024 on Expedia
In my opinion it is among the best hotels on this planet taking into consideration that it is a four stars hotel but it has the ambience and standard of a world class five stars hotel
Comment from Hotel Management
Jul. 16, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Nazih, Thank you for sharing your feedback on Expedia.Your valuable comments will be passed on to the team to inspire them in continuously providing an exceptional service to our guests.The whole team looks forward to welcoming you back.Best regards,Francis MoubarakGeneral Manager
by A traveller
Posted Jul. 13, 2024 on Expedia
Amazing Stay
Thank you!
Comment from Hotel Management
Jul. 16, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Imad, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Francis MoubarakGeneral Manager
by A traveller from Hawally
Posted Jul. 10, 2024 on Expedia
Property need renovation, issue with cleanliness and bathrooms plumbing
Comment from Hotel Management
Jul. 16, 2024 by Raouche Arjaan by Rotana, Hotel Management
Dear Mr. Fadi,Thank you for taking the time to share your feedback with us on Expedia.I am saddened to read about your experience and the issues that you faced at our hotel. Nonetheless, I would like the opportunity to discuss your experience further and request you to kindly contact us via out property number to enable us to take immediate action. Best regards,Francis MoubarakGeneral Manager
