Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Awesome
Publié le 11 juin 2024 sur HotelsAmazing team, the room was so comfortable that i felt like at home and well located, small shops, coffees, few restaurants and banks only required a 5 minutes walk.
Definitely the place i would come back for another stay in Beirut
Commentaires de Gestion de l’hôtel
12 juin 2024 par mk, Gestion de l’hôtel
Thank you for your Kind words and recommendations.. appreciate your stay and hope to see you back soon. Shade Team
par un voyageur
Publié le 11 mai 2024 sur Expedia
Super
Commentaires de Gestion de l’hôtel
11 mai 2024 par MK, Gestion de l’hôtel
Thank you for your stay. we cherish your presence and hope to see you back again. Safe journey.
par un voyageur
Publié le 7 févr. 2024 sur Hotels
Un séjour inoubliable dans cet hôtel, où le luxe rime avec confort et service impeccable. Une expérience à renouveler sans hésitation
Commentaires de Gestion de l’hôtel
9 févr. 2024 par MK, Gestion de l’hôtel
merci pour votre avis et vos compliments, nous nous efforçons d'offrir le meilleur service à nos clients. A bientôt à Shade.
par un voyageur
Publié le 17 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2023 par MK, Gestion de l’hôtel
Thank you for your stay and your review. we stive to make Shade guests happy. Hope to see you soon again.
par un voyageur
Publié le 31 juill. 2023 sur Expedia
I made a reservation for a VIP room for my wife for a week. However, upon her arrival, she was unable to use the room due to staff negligence, and she ended up sleeping in the lobby. The hotel owner apologized and offered to provide her stay complimentary as a gesture of goodwill, but we have not received any financial compensation either through Expedia or in cash.
Commentaires de Gestion de l’hôtel
3 août 2023 par Shade Team, Gestion de l’hôtel
Thank you for your review. Please check the accuracy of info above. Your wife first stayed for 5 nights in our highly rated hotel. Then, she decided to extend her stay for another two nights. I believe she was satisfied with the service, location and room she was in (an upgraded one) and the compensation she was given on site (cash) in addition to the complementary stay. She also confirmed receiving an an email from Expedia in that regards. Thus she received dear compensation in cash on site and in generous refund on Expedia. Hope to be of service to her in the future and yourself also.
par un voyageur
Publié le 30 juill. 2023 sur Expedia
I made a reservation for a VIP room for my wife for a week. However, upon her arrival, she was unable to use the room due to staff negligence, and she ended up sleeping in the lobby. The hotel owner apologized and offered to provide her stay complimentary as a gesture of goodwill, but we have not received any financial compensation either through Expedia or in cash.
Commentaires de Gestion de l’hôtel
30 juill. 2023 par MK, Gestion de l’hôtel
Thank you Mrs Loujaina for your stay and extended stay at Shade. we apologized for the inconvenience that occurred and upgraded you as a VIP guest of Expedia. Since we proposed the refund and you were satisfied, as per our accounting policy, we already initiated a full refund for all your stays with SHADE. We hope to be of service to you in the Future. we will contact you in the near future to confirm the receipt of the funds.SincerelyShade Team
par un voyageur
Publié le 10 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2023 par Shade Team, Gestion de l’hôtel
Thank you for staying with us.. hope to see you soon again.
par un voyageur
Publié le 29 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 juin 2023 par Shade Team, Gestion de l’hôtel
thank you for your review, and hope to see you soon.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
bed sheets and pillows were very fresh and clean, room is modern and convenient.
the reception guy was very polite and helpful.
it is not far from airport , it is excellent for one night rest before travelling
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par mk, Gestion de l’hôtel
Thank you for your stay and feedback. we always try to meet the expectations of guests. Hope to see you soon again.
