Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Hotels
The place was very good and clean
par un voyageur
Publié le 6 mars 2024 sur Hotels
par un voyageur
Very bad experience received from Elephant spring
Publié le 2 janv. 2024 sur HotelsI won't recommend it to anyone no water for 2 days no communication
Commentaires de Gestion de l’hôtel
13 févr. 2024 par SOA, Gestion de l’hôtel
Hi Lucy, we're sorry to hear that your stay was affected by watershedding implemented by the municipality. We did in fact notify all guests upfront at the time of booking that the town is experiencing water restrictions; please refer to our communication to you on the day you booked. Our team further notified all guests in house of this situation, and offered bottled water for drinking and buckets to help flush toilets in the interim. We appreciate that this was not ideal, and we are doing everything we can to come up with alternate solutions should this occur again in the future.
par un voyageur
Publié le 11 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2023 par SOA, Gestion de l’hôtel
Thank you for your high score Michael.
par un voyageur
Publié le 3 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2023 par SOA, Gestion de l’hôtel
Thank you for your review score Patience.
par un voyageur
Publié le 19 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2023 par SOA, Gestion de l’hôtel
Thank you for your lovely score Ofentse. Come back again soon!
par un voyageur
Publié le 2 juill. 2022 sur Hotels
The room was clean butrun down
Commentaires de Gestion de l’hôtel
28 juill. 2022 par SOA, Gestion de l’hôtel
Thank you for your feedback Belinda. We take note of your experience.
par un voyageur
Our room was full of cockroaches
Publié le 3 mai 2022 sur HotelsAfter check-in, we were taken to a room that was full of cockroaches. We complained and refused to sleep in the room. Then we were taken to another room, but it was in such poor condition, and we also refused to sleep in because it wasn't worth the money we paid. We were then taken back to the original room, but they used doom to dispatch the cockroaches. The room smelled so much of doom that my husband slept with a blocked nose as a result of the doom odour.
There was so much noise with loud music and the TV in the chilling room was also very loud. I didn't enjoy my stay and wished I could get a refund.
Commentaires de Gestion de l’hôtel
15 juin 2022 par SOA, Gestion de l’hôtel
We're very sorry about your experience. We have reported your sighting to Rentokil who is currently attending to this.
par un voyageur
Publié le 3 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
15 juin 2022 par SOA, Gestion de l’hôtel
Thank you for your rating. We're pleased to see you had a good time.
par un voyageur
Publié le 8 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2022 par SOA, Gestion de l’hôtel
Thank you for lovely score Chinah.
