Note fondée sur 6 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Absolute treat!!

Publié le 26 févr. 2021 sur Hotels
A Treat from the minute you arrive until you check out. Russel went out of his way on the game drives. The place is clean and comfortable. Food was great!
5 sur 5
par un voyageur

GREAT Family getaway

Publié le 9 févr. 2021 sur Hotels
Accommodation was beautiful, tents are well appointed and very comfortable. Food was average and staff were incredible.
Commentaires de Gestion de l’hôtel
9 févr. 2021 par Safari Plains Management Team, Gestion de l’hôtel
Dear Sean, we would like to thank you for submitting a guest review on Expedia during your recent stay at the lodge. We are committed to ensuring the best possible service and experience to all our guest. Kind regards Safari Plains Management Team
4 sur 5
par un voyageur

Great SAFARI experience

Publié le 30 déc. 2020 sur Hotels
Authentic safari experience, complete with luxury tent and high tea in the afternoon. The highlight of our trip was getting close to lion and elephant and Elias our game ranger was brilliant !
Commentaires de Gestion de l’hôtel
9 févr. 2021 par Safari Plains Management Team, Gestion de l’hôtel
Dear Guest, we would like to thank you for submitting a guest review on Expedia during your recent stay at the lodge. We are committed to ensuring the best possible service and experience to all our guest. Kind regards Safari Plains Management Team
5 sur 5
par un voyageur

Safari

Publié le 2 mars 2020 sur Hotels
A perfect stay, almost seen all big five and really nice drinks and food.
Commentaires de Gestion de l’hôtel
2 mars 2020 par Chantelle Els, Gestion de l’hôtel
Good Day Many thanks for your email and valued feedback received. Many thanks & kind regards Chantelle Els
4 sur 5
par un voyageur

Great Potential if flaws addresses

Publié le 14 oct. 2019 sur Hotels
The trip was good and the lodge has great potential, but it definitely has some cons. Pros: The staff were very friendly (Dries in particular) and the game ranger was really good. He knew a lot about the animals and made us feel comfortable. We saw 3 of the Big 5 in one drive so we were happy. Cons: the furniture looks second hand and those in the lobby area were dirty. Despite being all inclusive the wine options were limited and they only had one selection per wine type. The staff were friendly, but the service was not up to standard. On one occasion we had to place our breakfast order 3 times and they brought each thing out one at a time not all together. The food wasn’t at the standard we expected for this kind of establishment. The contractor at the spa also tried to overcharge us and was on her phone when doing one massage... Dries did address this though and comped our treatments. The other thing that baffled us was that we were the only guests for one night and they put us in the room furthest from the lobby, where there was no wifi signal. We could not understand why they would do this
Commentaires de Gestion de l’hôtel
14 oct. 2019 par Caroline, Gestion de l’hôtel
Good Day, Thank you so much for advising us of the below, we will ensure that feedback is sent through as soon as possible.
4 sur 5
par un voyageur

Publié le 17 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
18 févr. 2019 par Caroline , Gestion de l’hôtel
Thank you very much for staying with us and for your valuable feedback.