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Clayton Hotel Belfast City

4.0 star property
4-star eco-certified hotel near Grand Opera House

Choose dates to view prices

Photo gallery for Clayton Hotel Belfast City

Exterior
Point of interest
Reception
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Grand Opera House
    ‪7 min walk‬
  • Queen's University of Belfast
    ‪13 min walk‬
  • Titanic Belfast
    ‪5 min drive‬
  • Belfast (BHD-George Best Belfast City)
    ‪14 min drive‬

Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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CA $189 total
includes taxes & fees
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About the area

Belfast

Heart of Belfast.Within a 10-minute walk of this Belfast City Centre hotel, you'll find Grand Opera House and Belfast City Hall. Also, St. George's Market is within half a mile (1 km) and Queen's University of Belfast is within 2 miles (3 km).

What's nearby

  • Grand Opera House - 7 min walk - 0.6 km
  • Queen's University of Belfast - 13 min walk - 1.1 km
  • Waterfront Hall - 14 min walk - 1.2 km
  • SSE Arena - 3 min drive - 2.6 km
  • Titanic Belfast - 5 min drive - 3.3 km

Getting around

  • Great Victoria Street Station - 6 min walk
  • Belfast (BHD-George Best Belfast City) - 14 min drive

Restaurants

  • ‪The Bridge House - ‬1 min walk
  • ‪The Limelight - ‬2 min walk
  • ‪Grandcafe - ‬3 min walk
  • ‪Pug Uglys - ‬1 min walk
  • ‪Chick'n Lick'n - ‬2 min walk

About this property

Clayton Hotel Belfast City

4-star eco-certified hotel near Grand Opera House
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Clayton Hotel Belfast City.

This 4-star Belfast hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Irish, Polish, Slovak

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 to 15 for adults, and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Andrew, Cookstown

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kenny, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ross

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't be back. And would appreciate a refund
We've been going here for about 10 years now with the kids for Christmas night away mainly because of their pool. Sadly without any notice their pool wasn't open and hasn't been for 6 months. If we had of known this we wouldn't have booked with the Clayton. Our room was dirty and the furniture fell apart when my wife opened the bedside drawer. Our tv also had very poor reception which really put the early night tucked up in our room with a christmas movie didn't go to well either
Stayed 1 night in Dec 2024

6/10 Okay

Derek John

Travelled with partner
Liked: Staff & service, amenities
Staff were helpful, polite and engaging. Room was ok, however it was not cleaned during our stay. We needed to request replacement, tea milk and biscuits as these were not replaced during the room service. Soap was not accessible when in the bath. Bath panel was not securely fixed allowing for a constant draft and wind noise. I hope this feedback helps. Derek
Stayed 3 nights in Dec 2024

10/10 Excellent

Sharon Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay couldn’t fault the service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

ashley

Stayed 2 nights in Nov 2024

4/10 Poor

paul

Disliked: Cleanliness, staff & service
Disappointing visit
Disappointing stay found a receipt for someone's kebab takeaway dated a few days earlier lying beside the bed which shows lack of cleaning. Not sure if was in the bed sheets. Not even half a roll of toilet roll in bathroom. Breakfast service was terrible no apple or orange juice asked 3 times before 1 of the servers brought us 2 glasses from the kitchen. Had to wait on sausages paying extra for the breakfast is definitely not worth it
Stayed 1 night in Dec 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Stayed 3 nights in Nov 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service
Would recommend a refurb and the shower could have been better.
Stayed 1 night in Nov 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff worked hard and were incredibly responsive and helpful.Managers were helping out staff when needed. The room was comfortable- a little worn - but it was an accessible room (not requested) and it was a good deal. Breakfast and evening bar staff were the ones we saw/experienced
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Amanda, Fersfield

Business traveller
Liked: Cleanliness, staff & service, amenities
Happy to be back and to experience the excellent, efficient and friendly hospitality once again.
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 3 nights in Nov 2024

10/10 Excellent

AHMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family rooms are decent. The breakfast is sublime. The staff are polite and welcoming. The location is very convenient and all the main areas of downton are just a few mins walk away.
Stayed 3 nights in Nov 2024

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The clayton surpassed our expectations we got an upgraded room .Breakfast was excelent .Would highly recommend the clayton and will be back .
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with fabulous food and welcoming staff
The Clayton is a welcoming hotel. We had booked a deluxe double room and ended up having an executive room which was lovely. We are in the restaurant and the food and service was excellent. The rooms were comfortable and lots of choice for breakfast. Overall we enjoyed our stay and would come back again
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Handy for pubs and restaurants.close to city center
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Caroline

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
First room we were given was not serviced from night before. They gave us a new room which smelled musty. A fan in the bathroom was faulty & kept us awake as it was so loud - you could hear it even in the corridor. Told receptionist in morning about it. Breakfast was cold - would not recommend hotel.
Stayed 1 night in Nov 2024