6/10 Okay
May-Britt
29 Oct 2024
Liked: Room comfort
Disliked: Cleanliness
Dirty and lack of staff communication
The apartment was great and so the location in Belfast. Parking in the same building was grand (€20/day).
Unfortunately, the apartment was not cleaned. Only the middle of each room was hovered. We had dirty water splash at the walls in the bathroom, dust in layers in every corner, along the walls and on radiators. The stow had still dried food from previous guests cooking and the plats had only been splashed so fat and food rest on them and several of the glasses too.
Turned out that we handed been given the information leaflet. So we went to ask about wi-fi. Had to ask for additional toilet roles as it was only one with only 1/4 left in the apartment.
We complained at several times about the situation and at check out the lady told us that if we had notified them we would have been moved to another apartment. Obviously no commutation between the staff at reception or notes made to sort the problems.
May-Britt
Stayed 2 nights in Oct 2024