Ratings based on 969 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 29, 2024
This hotel was nice but parking was difficult to the point we ended up opting for valet. The breakfast was ok but nothing fantastic.
Comment from Hotel Management
Oct. 12, 2024 by Europa Reception, Hotel Management
Dear Marci,Thank you for your feedback! I'm glad to hear you found the hotel nice. I apologize for the parking challenges and appreciate your insights about the breakfast. We'll take your comments into consideration as we work to improve our services. We hope to have the opportunity to welcome you back!Many Thanks,Erin AnnalsFront Office Supervisor
by A traveller
Posted Aug. 28, 2024 on Expedia
Comment from Hotel Management
Oct. 12, 2024 by Europa Reception, Hotel Management
Dear Penny,Thank you so much for the five-star rating! We’re thrilled to hear you enjoyed your stay. We hope to welcome you back soon!Many Thanks,Erin AnnalsFront Office Supervisor
by A traveller
Posted Aug. 28, 2024 on Expedia
Very convenient location for us and very nice to have the airport shuttle!
The floors in our room were weirdly squishy and noisy; they obviously weren't installed correctly. No iron in our room but there was an ironing board. Everything else was fine!
Comment from Hotel Management
Oct. 12, 2024 by Europa Reception, Hotel Management
Dear Paula,Thank you for sharing your experience! I'm glad to hear you found the location convenient and appreciated the airport shuttle. I apologize for the issues with the flooring and the missing iron—I'll make sure to pass that feedback along to our team. If there's anything else we can do to improve your stay in the future, please let us know!Many Thanks,Erin Annals Front Office Supervisor
by A traveller
Posted Aug. 28, 2024 on Expedia
Comment from Hotel Management
Aug. 29, 2024 by Warm regards, Maria Ferris Assistant Front Office , Hotel Management
Dear AyshaThank you for taking the time to leave us a review on your stay. We appreciate all feedback we receive
by A traveller
Posted Aug. 27, 2024 on Expedia
Great hotel but reception staff was disappointing
Comment from Hotel Management
Aug. 29, 2024 by Warm regards, Maria Ferris Assistant Front Office , Hotel Management
Dear MarkusThank you for taking the time to leave us this feedback, we hope that on your next visit we can bring that score up to a 5
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by Warm regards, Maria Ferris Assistant Front Office , Hotel Management
Dear Maria Thank you for this wonderful 10 out of 10 review, we cant wait to welcome you back again
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 29, 2024 by Warm regards, Maria Ferris Assistant Front Office , Hotel Management
Dear AntoinetteThank you so much for leaving us this wonderful review
by A traveller
Posted Aug. 18, 2024 on Expedia
All around it was excellent !!
Comment from Hotel Management
Aug. 20, 2024 by Warm regards, Maria Ferris Assistant Front Office , Hotel Management
Dear John I would like to thank you for this fantastic review. We always try our best to make every stay special and am glad to hear we succeeded
by A traveller
great central location
Posted Aug. 14, 2024 on HotelsComment from Hotel Management
Aug. 20, 2024 by Warm regards, Maria Ferris Assistant Front Office , Hotel Management
Dear GillesThank you for taking the time to leave us a lovely review. We look forward to having you here again soon
by A traveller
Posted Aug. 14, 2024 on Expedia
This hotel was lovely and really fancy. Great value for what we paid. The staff were lovely and made it special for a special occasion
Comment from Hotel Management
Aug. 20, 2024 by Warm regards, Maria Ferris Assistant Front Office , Hotel Management
Dear NiamhIm so very glad to hear you enjoyed your stay here at the world famous. Our staff are our greatest feature and i will be sure to pass on that they contributed to your stay
