Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Parfait
Publié le 16 juin 2024 sur HotelsTrès bel hôtel bien centré,
Le bar à une vue magnifique,
Le petit déjeuner est un des meilleurs de notre séjour en Irlande, félicitations pour le choix et la fraîcheur des aliments ,
Notre chambre a été oubliée des nettoyages un jour, mais nous avons demandé de compléter les produits manquants et ceci a été fait rapidement.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Matthew , Gestion de l’hôtel
Dear Jean-Daniel,Thank you for your beautiful review. We hope to welcome you back to our wonderful city in the near future. Kind regards,Matthew
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear ScottI am sorry to see you have given our hotel only 1 our of 5. Please contact us via our website or telephone number should you wish to discuss further.Regards Dan
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear YuejinThank you very much for the good rating you have given us.We look forward to welcoming you back .Kind regards Dan
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Location in central Belfast was great. Hotel is impressive; nice roof-top bar views of the city and relaxing atmosphere. Hotel full breakfast was good for the price and convenient. Room and view were good.
Service was lacking--front desk was hard to get, roof-top bar service was slow, and no one came to fix the in-room safe after a service call was placed. Appears the hotel was under-staffed. Off-site parking requires walk of about four city blocks. Was a challenge dragging luggage through crowded streets.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear ThomasThank you for your feedback and kind words you have wrote about our hotel. I would like to apologies for the issued you faced during your stay with us. However your feedback is valuable regarding the issues you occurred during your stay and will be used in internal training for our staff. We look forward to welcoming you back .Kind regards Dan
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Fantastic hotel
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear Christopher Thank you very much for the excellent rating you have given us, and the fantastic review We look forward to welcoming you back .Kind regards Dan
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear Suzanne Thank you very much for the good rating you have given us.We look forward to welcoming you back .Kind regards Dan
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear KellyThank you very much for the excellent rating you have given us.We look forward to welcoming you back .Kind regards Dan
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The food service in the restaurant was horrible. While the fodd was very good and the restaurant are was nice the service was almost nonexistent. After being seated we waited about 10 to 15 minutes and finally had to flag someone down to take our orders , we had to ask for water 3 times, they got my wifes order wrong, we had to ask for bread twice and then they charged us fo 2 servings, no one ever came by on thier own we always had to get someones attention, then it took another lengthy wait just to pay the bill. The overall stay at the hotel was very good and the service, other than the restaurant was excellent.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear SeamusThank you very much for the excellent rating you have given us. I was however disappointed to read about the service that was provided in our restaurant.Your feedback is valuable and will be used in some internal training for our staff.We look forward to welcoming you back .Kind regards Dan
par un voyageur de Stuart
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear JohnThank you very much for the excellent rating you have given us.We look forward to welcoming you back .Kind regards Dan
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dan, Gestion de l’hôtel
Dear SuzanneThank you very much for the excellent rating you have given us.We look forward to welcoming you back .Kind regards Dan
