Note fondée sur 91 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,6 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 14 juill. 2023 sur Expedia
The appartment was stellar. The personnel was very responsive and helped us dithyrambiques our demands. What we l’inéducable les was that It was a bit further of the areas we d’antédiluvien to visit.
Commentaires de Gestion de l’hôtel
21 juill. 2023 par Gregory by the Warren Collection, Gestion de l’hôtel
Hi Charles, thank you for your reviews. We are delighted you enjoyed your stay. Hope to welcome you again.
1 sur 5
par un voyageur

Publié le 7 oct. 2024 sur Expedia
Terrible management no clue how to handle customers. Manageress called me but couldn’t hear her as she was babysitting with the noise of crying kids
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Gregory , Gestion de l’hôtel
Paschal,We hope you were pleased with the early check in we were able to arrange for you on your early morning arrival and the complimentary room upgrade was to your satisfaction. Our guests also are delighted with the free parking onsite which you were able to avail of on your two night stay with us. You requested to speak to a manager even though you were told it was their day off, therefore reception staff called a manager to satisy you. Sorry that when we took the time to try resolve your issues raised you still were not happy. You complained of early check in charge but staff prepared a room early at 11am for you. Your issue raised regarding construction vans in the carpark was infact a linen delivery and another guest parking their van when cctv was checked. Pet charge was an issue - which is clearly stated on expedia at time of booking.We hope to serve you better next time.
5 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Expedia
Warm helpful welcome
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Gregory , Gestion de l’hôtel
Dear Sally, Thank you so much for your complimentary review of our hotel. We are delighted you felt welcome. Hope to welcome you again. Kind regards
4 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Expedia
We got a room for 4, top floor, could smell breakfast every morning. Breakfast good. Delightful We were not in our room a lot, but cozy. Spacious great room to hang out in, and talk about the days adventures.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Gregory by the Warren Collection, Gestion de l’hôtel
Dear Julie, thank you for sharing your feedback with us. We are delighted you enjoyed your stay and felt comfortable. Hope to welcome you again.
3 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Expedia
I paid for a room and private bathroom but when I got to the hotel they told me I had a room with a bathroom across the hall. We just stayed a night so it wasn’t too inconvenient for us but they should be identifying that in their advertisements/booking tools.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Gregory by the Warren Collection, Gestion de l’hôtel
Hello Natasha, thank you for staying with us and sharing your feedback. The room you booked is our only room with an external bathroom and clearly states that. We confirmed that with you on arrival that the bathroom is private next to the room and no an ensuite which all our rooms are. We also ensured if we had any availability for an ensuite, we would upgrade your room. We apologize if it caused any discomfort to you.
4 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Gregory by the Warren Collection, Gestion de l’hôtel
Dear Christin,Thank you for the great review. We hope to welcome you back very soon!Best wishes
5 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Hotels
Booked for one night so my student daughter could attend the US consulate for a visa. She felt very safe, said the room was lovely and comfortable. Walking distance to the consulate so no worries about late transport etc. She was able to leave her luggage (no bags in the consulate building) while she attended her appointment.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Gregory by the Warren Collection, Gestion de l’hôtel
Thank you so much for the wonderful feedback! We hope that if you ever decide to return to Belfast, you will spend your next stay with us. Once again, thank you for choosing us. Kind Regards,
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Gregory by the Warren Collection, Gestion de l’hôtel
Thank you so much for your lovely review. We are so glad that you had a pleasant stay with us and do hope that you return in the future.
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Gregory by the Warren Collection, Gestion de l’hôtel
Thank you so much for your lovely review. We are so glad that you had a pleasant stay with us and do hope that you return in the future.
4 sur 5
par un voyageur

Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Gregory by the Warren Collection, Gestion de l’hôtel
Thank you so much for your lovely review. We are so glad that you had a pleasant stay with us and do hope that you return in the future.