Note fondée sur 933 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Bryan, Gestion de l’hôtel
Thank you so much for the kind review! We hope we can welcome you back for another amazing stay.Kind regards,Bryan.
par un voyageur
Du luxe avec un prix raisonnable
Publié le 14 janv. 2024 sur HotelsL'hôtel est très beau, les chambres sont grandes, le personnel souriant et à disposition et le petit-déjeuner copieux. Attention la literie est tellement confortable qu'on risque de rester longtemps couché.
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Reception, Gestion de l’hôtel
We are thrilled by your feedback and to hear you enjoyed your stay with us! :)
par un voyageur
Publié le 11 avr. 2023 sur Expedia
Personnel courtois, hôtel agréable mais l’insonorisation est à améliorer.
Commentaires de Gestion de l’hôtel
11 avr. 2023 par Team MAL, Gestion de l’hôtel
Thank you for your kind comments on our staff here at Malmaison.We hope to welcome you back in the future
par un voyageur
Publié le 26 nov. 2019 sur Hotels
par un voyageur
Publié le 12 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
20 févr. 2019 par Ben Roberts, Gestion de l’hôtel
Dear Guest,
Thank you for your positive feedback.
We looks forward to welcoming you again.
Kind Regards,
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Dagmara, Gestion de l’hôtel
Hello Maggie Thank you for leaving your feedback Kind regards
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Dagmara, Gestion de l’hôtel
Thank you for leaving your feedback
par un voyageur
Great location. A feeling of luxury.
Publié le 29 sept. 2024 sur HotelsA very friendly welcome and quick check in. Our room was lovely and large. The bathroom was relatively basic and showed some wear and tear. The bedroom. Hold have been vacuumed better. The TV was standard but struggled to maintain a steady stream on YouTube.
Drinks from the bar were as expensive as you imagine hotel bars to be but were good.there seemed to be some very inexperienced staff who didn’t understand the basics.
We ordered room service that was reasonably priced served quickly and was hot. A slight mixup was quickly rectified.
The bed as very comfortable but had undersized and lumpy pillows.
The rest of the room was very well appointed with fantastic tea and coffee facilities, nice treats and generous storage.
Location wise fantastic for what we needed. We didn’t find out about recommended parking until checkout but to be fair we didn’t ask on check in.
There was live music in the bar that was very audible in our room. We faced onto a traffic street but that wasn’t too bad.
Breakfast was very good though their continental offering could be better and bread choices basic. A La carte for hot breakfast with high quality and hot food.
Overall we loved this hotel, our 4th Malmaison property stay and not our last.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Bryan., Gestion de l’hôtel
Thank you so much for your detailed review and for choosing to stay with us again! We're delighted that you had a warm welcome and enjoyed the spacious room, comfortable bed, and tea and coffee facilities. It's great to hear that the location worked well for your needs, and we appreciate your positive comments about the room service and breakfast as well.We also appreciate your constructive feedback regarding the bathroom, cleaning, pillows, and some service aspects. We’ll be sure to address these areas with our team to ensure a better experience for future stays. We're sorry about the noise from the live music and will look into how we can minimize that for our guests' comfort.Thank you again for your loyalty to Malmaison, and we look forward to welcoming you back for your next stay!Best regards,Bryan.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Bryan, Gestion de l’hôtel
Thank you for your wonderful review! We are so glad to hear that you had a great stay, and we look forward to hopefully welcoming you back in the future.Kind regards,Bryan.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Malmaison , Gestion de l’hôtel
Thanks!
