Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Tres bien
Publié le 3 nov. 2021 sur Hotelspar un voyageur de CLAREMONT
Publié le 2 oct. 2024
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Bra parkering, god frukost, kylskåp på rummet. stor badrum. Två kudde att välja emellan. Mycket tyst på rummet. Fanns även 3:e sängen i rummet.
par un voyageur de München
Publié le 23 nov. 2023 sur Expedia
Sehr schönes Hotel ruhige Lage . Gerne wieder!
par un voyageur
Publié le 2 sept. 2023 sur Hotels
par un voyageur
Publié le 12 juill. 2023 sur Hotels
par un voyageur
Publié le 2 juill. 2023 sur Hotels
par un voyageur
Nice hotel, bad staff and hospitality.
Publié le 7 mars 2023 sur HotelsThe cleanliness, food and overall stay was very pleasant, and it's a lovely room with an excellent shower. However, the positive impressions were dampened by the service levels, which are simply not ok for a 4 star hotel.
1. I had a friend come with me to my room to wait just so I can grab a few things and that we can head back out again. Within less than 5 minutes, I get a call from the front desk warning me with a stern warning that it's a single room and they saw me get up with another person there, etc. It was 2 in the afternoon, and less than 5 minutes. Completely unacceptable.
2. The room doesn't have a water settle boiler, so I went down to ask for a cup of boiled water for my tea. Person was friendly, and tried to be helpful, but all she did was fill the cup with luke warm tap water from the fosset.
3. I come down for breakfast, and there's nothing there, no food, no plates, nothing at all. I get back to the reception, ask about it and she adamantly says "no, you must have not seen it, it's right there" only to see that it's all empty, and then make a pivot in the story, and offer me an omlet, which was eggcellent (not a typo, an intended pun), but that's beside the point.
4. During breakfast, there is nice music playing in the restaurant area, and it would have been even more enjoyable if it weren't for the fact that the kitchen staff was blasting on full volume over the mobile phone speaker truly awful music that over powered everything.
Nice hotel, bad staff.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Mirjana Rašić, Gestion de l’hôtel
Dear Mr Vojislav,first of all I want to thank you for your review.We are really very sorry that you got such a bad impression about our hotel and about the staff, as the average score for the staff is 9.5.Best regards,Mirjana RašićFront office Manager
par un voyageur
Publié le 25 nov. 2022 sur Expedia
Amazing experience. Thank you.
par un voyageur
Publié le 26 nov. 2021 sur Hotels