Note fondée sur 287 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 févr. 2019 sur Expedia
Tres bonne acceuil, personnel acceuillant propre chambre
par Véronique de PARIS
Surprise agréable
Publié le 31 déc. 2015 sur HotelsL'hôtel est très luxueux et très propre. Le personnel est très sympathique, à l'écoute et très réactif pour satisfaire les demandes des clients.
La nourriture proposée est très variée et de bonne qualité. Rien à redire !
par un voyageur
globalement bon
Publié le 1 juin 2015 sur HotelsUn hôtel proche des transports en commun mais pas dans une rue passante. Pourrait être rafraîchi.
Recommandé
pour Tout le mondepar un voyageur de Paris
Hotel accueillant de style victorien
Publié le 23 août 2014 sur ExpediaHotel légèrement excentré par rapport au centre ville
Chambre spacieuse
par un voyageur
Publié le 4 août 2014 sur Hotels
par DIarra
Publié le 4 mars 2014 sur Hotels
par un voyageur de Eindhoven
Publié le 5 mars 2020 sur Expedia
Personeel niet betrokken wat je merkte aan van alles wat net niet ok is. Beloofde diner was gewoonweg slecht. Ik weet echt wat een 4 sterren hotel moet zijn, dit hotel krijgt er van mij 2 in plaats van 4. De kaner werd wel dagelijks netjes gehouden maar was ondermaats! Douche was knudde, veel te heet, airco deed het niet.... moet ik ff doorgaan? Kies gewoon voor een paar centen meer iets wat echt goed is.
par un voyageur
Yeterli
Publié le 4 janv. 2020 sur HotelsResimlerde göründüğü gibi değil kesinlikle iyi olan tarafı şehre yürüme mesafesi bide çalışanlar gerçekten her konuda yardımcı oluyor
Commentaires de Gestion de l’hôtel
11 févr. 2020 par Nikoleta, Gestion de l’hôtel
Dear Mr. Yeterli,
Thank you very much for your nice comment and rate. We were happy to have you with us at Queens Astoria Design Hotel and that our service met your expectations. We are hoping for new opportunity to welcome you in our hotel in near future.
Best regards,
Nikoleta Bačujkov,
Front Office Manager
par un voyageur
Godt sted
Publié le 5 oct. 2019 sur HotelsSentralt hotell som er restaurert og har egen fin stil. Meget god frokost. Tøft rom
Commentaires de Gestion de l’hôtel
14 oct. 2019 par Jovana Micovic, Gestion de l’hôtel
Dear,
Thank you for your kind words, we are glad that you enjoyed during your stay at Queen's Astoria Desing Hotel.
We hope that you will stay with us in near future.
Kind regards,
Jovana Micovic
Fronct Desk Office
par un voyageur de UK
Publié le 18 sept. 2019 sur Expedia
Location was good, by the bus station and a 10 minute (uphill) walk into the touristy central area of Belgrade. It's a difficult hotel to review as it's trying desperately to be something, elegant? classy? but it falls short. The décor is more quirky shabby chic than elegant. Some areas need attention, stained carpets and marked walls, not all the lights seemed to work in the room. I had a room on the first floor at the front and it's incredibly noisy; the traffic on the main road and the lack of good soundproofing (double glazing) results in poor sleep quality. Standard rooms do not have a safety deposit box which is very disappointing and inconvenient, meant having to carry passport and valuables all the time. The 'better standard' rooms have safety boxes but we all have valuables and all deserve some security regardless of room rate. Breakfast was OK but there was a lack of staff attention eg having to ask for cutlery or things to be replenished. There was no black tea; all kinds of herbal and fruit but not ordinary black tea - why? They also use plastic stirrers on the hospitality tray in the room and in the breakfast room; in this day and age this is a big NO. Other cutlery provided was metal so why not teaspoons? Overall, not bad for the price would ask for a room at the back in future for some peace and quiet. Didn't live up to my expectations.
Commentaires de Gestion de l’hôtel
30 oct. 2019 par Nikoleta Bačujkov, Gestion de l’hôtel
Dear Guest,
Thank you for the time taken to write your review.
Also thank you for mentioning our location, it can be useful for our future guests. We are deeply sorry that you didnt fully enjoy your stay with us in Queens Astoria Design Hotel and I promise to accommodate you in one of the bigger room on the higher floor with safe box during your next stay with us.
Regarding for black tea and teaspoon,we are deeply sorry,you should just ask our colleague from restaurant and I am sure they would give you.
Wish to be our guest soon again.
Warm regards,
Nikoleta Bačujkov,
Front Office Manager
