Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Un petit hôtel dans une impasse calme. Le personnel très accueillant et efficace: quelqu'un nous a attendu jusqu'à 2h du matin à cause du retard de l'avion. Le lendemain on a eu 1h de plus piur le check-out et on a pu nous reposer. La personne à la réception a donné tous les renseignements sur les restaurants, le transport etc. On a pu laissé nos bagages pour faire un tour en ville avant de rependre l'avion. L'hôtel est propre et bien équipé et très proche du centre-ville à pied. Je recommande fortement
Commentaires de Gestion de l’hôtel
29 août 2024 par Veneti Suites, Gestion de l’hôtel
Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team
par un voyageur
Publié le 24 janv. 2023 sur Expedia
Le personnel est très conscient des besoins des invités et ils font de l’extra quand ils le faut. Comme par exemple se déplacer pour aider quand ils ne sont pas à leurs heures de travail.
Commentaires de Gestion de l’hôtel
25 janv. 2023 par Veneti Suites Team, Gestion de l’hôtel
Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team
par un voyageur
Calme et confortable en plein centre
Publié le 27 juill. 2019 sur HotelsSuper accueil et bonnes recommandations pour la visite des environs.
Hotesse super aimable et super serviable
Commentaires de Gestion de l’hôtel
30 juill. 2019 par Veneti Suites, Gestion de l’hôtel
Dear Mr. Pierre,
Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again.
Best regards,
Veneti Suites Team
par un voyageur de Montreal
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Veneti Suites, Gestion de l’hôtel
Dear guest,First of all, thank you for leaving your rating, unfortunately we cannot agree with it. From the moment you enter our hotel, even before entering the room, you start finding faults. You didn't like the location of the hotel, then you said that there was no Wi-Fi, water, or air conditioning in the room. Of course none of that is true. You didn't even set foot in the room and started listing the problems. You demanded that we pay for the new hotel and return the money you paid for your stay with us. When your requests were rejected, you started yelling at our staff and threatening them with physical violence when they leave the hotel. During your entire stay, you refused your room to be cleaned, but you complained that the maid did not clean the room even though you put a sign on the door saying no to enter the room. Until the last moment spent in our hotel, you were rude to the staff. Your verbal attacks even led us to call the authorities and thus ensure the safety of our employees. All our previous guests had only words of praise about the hotel and our staff, because they were welcomed as family and friends. We will continue to provide the best service to all our guests, and we wish you all the best, we are sorry that you decided to leave a false rating, because you did not manage to extort money from the hotel.Best regards,Veneti Suites Team
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Veneti Suites, Gestion de l’hôtel
Dear guest,Thank you for taking the time to leave feedback about your stay. We are deeply sorry that your experience was not fully satisfactory. Be assured that we strive to meet our guests suggestions and we make steps in improvement on daily basis.Best regards,Veneti Suites Team
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Really liked this property and great staff!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Veneti Suites, Gestion de l’hôtel
Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Veneti Suites, Gestion de l’hôtel
Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Veneti Suites, Gestion de l’hôtel
Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Veneti Suites, Gestion de l’hôtel
Dear Guest, Thank you for your kind words. We are really grateful for your encouragement, feedback, and support. Your appreciation means a lot to us. We are happy that you had a lovely time in our hotel and we hope you will be our guest again. Best regards, Veneti Suites Team
par un voyageur
Prag da 2 gün
Publié le 13 avr. 2024 sur HotelsHiç tavsiye etmiyorum. Telefonla arıyorsun bulamıyorsunuz giriş kodu alıyorsunuz gündüz OK gece dönünce çalışmıyor Otopark bir garip sözde var ama yer yok Kendi arabasıyla gelenler için tavsiyem başka otel bulsunlar
Commentaires de Gestion de l’hôtel
27 mai 2024 par Veneti Suites, Gestion de l’hôtel
Dear guest,You stayed in our hotel not once, but twice. Both times you were met by a colleague, you were shown to your room, explained which codes are for the front door, and which are for the door from your room. When checking out, you left satisfied and scheduled a return visit. We are sorry that you felt the need to spread such misinformation, when all you had to say was thank you during check-in and check-out.. Our receptionists and housekeepers were more than friendly and accommodating and met all your needs, so statements like this on your part are unfounded. Thank you for taking the time to leave feedback about your stay. It would be our pleasure to welcome you again on your next visit to Belgrade!Best regards,Veneti Suites Team
