Avis The Red Hut Inn

Hello Georges, thank you for your review. But as far as we can remember you were a no show. You had booked for 1 night, but you never check in. So if you never check in, how could have you rate us? But again thank you for choosing us. We will continue to do our best for the future guests.

Thank you Jacques. Looking forward to see you again, and can chat a little more this time :-)

Estelle: Thank you very much for your input. We are very sorry for the service you had gotten. As for the sheet, you could have ask for it, or if you needs extra blanket. As for the receptionist, she had left, she no longer working with us anymore. We are sorry that you had such unpleasant experience. We are sorry and again thank you for choosing us. It was our pleasure to have you.

Thank you!

Justine, Thank you very much. It was our pleasure to have you!

Thank you very much. It was our pleasure to have served you both. See you soon!

Thank you very much for your kind comment. We will continue to do our best for our future guests.

Hello MR. Andre Bauduin. We apologizes for the tardy pick up at the airport, and we only have 1 shuttle service, and sometimes there are other customers, who needs to go on the opposite direction and had also explained that the highway is under repair so it creates a traffic going into town. But regardless upon your arrival, we still upgraded you for free to a standard suite, when you booked a economy room with shared bath, so we upgraded you to a private suite as a token of our apology, that is a value of $40US compare to what you had booked. And then you do not speak much of English and we had tried to explained to you that what is near that is walking distance for you to visit. Which the nice walk along water front with park and the famous Belize sign is just 20 mins walk away, upon your arrival, we gave you a map of the city and told you how to catch the bus to get into the city, since you had already mentioned you wanted to be cheap, and you dont have much money and we told you how to get to town on your own by catching the bus. And then even the next day there were a tour that was leaving for the Maya Ruin and we asked you if you like to join the group since its a group rate, you said no, you dont want to go anywhere. So how can you say there is nothing to do when you do not want to do anything? You stayed for 2 days and all you did was staying in the room. Every moment when the staff sees you always polite to ask you if you need anything and if everything is ok? You just said it, it is not expedia's fault, what you paid is what you get. Please do not use this as excuse, many of time, old folks are predictors, they book hotels and then complained to the hotel and if they do not get a free stay of course they go to where they booked it from and gets money back, as you had mentioned here you complained to Expedia and they give you credit.

Thank you Severine.It was our pleasure to have you!