Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Overall nice
Publié le 3 août 2024 sur HotelsPpl were extremely nice and helpful. Room was clean and had all the usual. Hallways and stairs could have been cleaned up a bit but not bad. Had pool pretty much to myself with my son. Good overall for sure. Definitely worth the value.
Commentaires de Gestion de l’hôtel
5 août 2024 par Arpita, Gestion de l’hôtel
Dear Eric,Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found our team to be extremely nice and helpful and that you enjoyed the cleanliness of your room and the pool with your son.We appreciate your feedback regarding the hallways and stairs. Please rest assured that we will address this with our housekeeping team to ensure that all areas meet our high standards.Thank you for your kind words about the value of your stay. We look forward to the opportunity to welcome you back and provide an even better experience.Best regards,
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Arpita, Gestion de l’hôtel
Dear Melinda,Thank you so much for taking the time to share your experience and for giving us a rating of 8 out of 10. We’re delighted to hear that you enjoyed your stay with us!We appreciate your feedback and are always looking for ways to make our guests’ experiences even better. If you have any specific suggestions or if there’s anything we could have done to make your stay even more enjoyable, please feel free to share. Your insights are invaluable to us.We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
V bububububu
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Arpita, Gestion de l’hôtel
Dear Stephon,Thank you for your feedback and for taking the time to share your review and rating. We appreciate your honest rating. However, we'd like to understand your concerns better to improve our service. Could you please provide more details or suggestions on how we can make your experience better?We look forward to hearing from you.Warm Regards,
par un voyageur
Horrible stay.
Publié le 21 juill. 2024 sur HotelsThe bathtub wouldn’t drain. The door wouldn’t shut correct so the alarm kept going off there were issues checking in and out. There were dead flies all over the bathroom floor.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Arpita, Gestion de l’hôtel
Dear Stephanie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your recent stay. It is disheartening to hear about the bathtub drainage, door closure, and check-in/out experiences that fell short of expectations.Regarding the maintenance issues with the bathtub drainage and door closure, we have immediately addressed these with our maintenance team to ensure they are resolved promptly. Our aim is to provide a comfortable and hassle-free experience for all our guests, and we regret that we did not meet this standard during your stay.Additionally, we apologize for the cleanliness oversight in your bathroom. This is certainly not reflective of our usual standards, and we have reinforced our housekeeping procedures to prevent such occurrences in the future.We truly value your feedback as it helps us identify areas for improvement. Please rest assured that we are taking your comments seriously and using them constructively to enhance our service delivery.Warm regards,
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Very nice property I’ve stayed at several in the surrounding area and this was the best.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Arpita, Gestion de l’hôtel
Dear Jasmine,Thank you so much for your wonderful review! We're thrilled to hear that your stay at our property exceeded expectations and that you found us to be the best among the surrounding options. We strive to provide our guests with exceptional experiences, and we're delighted that we could make your visit memorable. We look forward to welcoming you back on your next trip!
par un voyageur
Publié le 15 juill. 2024
I expected a little more than a Motel-6 type place. It was about the same.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Arpita , Gestion de l’hôtel
Dear EMMETT,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize that your experience did not meet your expectations.We strive to provide our guests with a comfortable and memorable stay, and we regret that we fell short of delivering this during your visit. Your comments are important to us as they help us identify areas where we can improve.We understand your disappointment, and we want you to know that we are taking your feedback seriously. We are continuously working on enhancing our amenities and services to ensure a superior guest experience.We hope to have another chance to welcome you and demonstrate the improvements we have made.Warm regards
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Arpita, Gestion de l’hôtel
Dear Amber,Thank you for taking the time to leave a Rating. We are sorry to hear that your recent experience with us did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your stay. Please feel free to contact us directly so that we can address any specific concerns you may have.We hope to have the chance to welcome you back in the future and provide you with an improved experience.
par un voyageur
Publié le 8 juill. 2024 sur Expedia
No ice, no vending, no towels or long wait for them, amenities and information advertised was wrong. No restaurant, no bar, no hot breakfast, dirty.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Arpita , Gestion de l’hôtel
Dear Monique,Thank you for taking the time to provide feedback about your recent stay with us. We sincerely apologize for the challenges you encountered during your time at our hotel.We are deeply concerned to hear about the issues you mentioned regarding the lack of ice, and the delay in receiving towels. Providing essential amenities promptly and accurately is fundamental to our service, and we regret that we did not meet your expectations in this regard. Rest assured, we are addressing these operational issues with urgency to prevent recurrence.Regarding the amenities and information advertised, we apologize for any discrepancies or outdated information. We are reviewing our communications to ensure they accurately reflect our current offerings, including dining options and breakfast services.Your comments about cleanliness are particularly troubling to us. Maintaining a clean and comfortable environment for our guests is non-negotiable, and we are addressing this matter with our housekeeping team immediately.We understand the frustration and inconvenience these shortcomings may have caused you. Please accept our sincerest apologies.Your feedback is invaluable to us as we strive to improve our services and provide a more enjoyable experience for all our guests. We hope to have the opportunity to regain your trust and welcome you back for a stay that exceeds your expectations.Warm regards,
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Arpita , Gestion de l’hôtel
Dear Reimer,Thank you for taking the time to leave a review following your recent stay with us.We appreciate your feedback, although we would have loved to hear more about your experience to better understand how we can improve. Your satisfaction is our top priority, and we would like to ensure that we address any concerns you may have had during your stay.Please feel free to reach out to us directly at Clarion Inn if you would like to discuss your experience in more detail. We value your input and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Warm Regards,
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Arpita , Gestion de l’hôtel
Dear PrasannaThank you so much for your wonderful rating and perfect score! We are thrilled to hear that you had such a wonderful experience with us. Providing exceptional service is our top priority, and we are delighted that we exceeded your expectations.We look forward to welcoming you back on your next visit!Best regards,
