Note fondée sur 285 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Well, this place was horrible!!! Will never recommend. Outside door in back by the room was opened with a rock throughout the entire day/night since it was broken. Very unsafe. Room smelled so bad and staff had car air freshners in the AC/heat system, carpet was dirty and stained, vent in bathroom was absolutely disgusting. I was not pleased with this stay. I had to stay for 2 nights since other hotels in the area were booked due to large events in the area. There was an older gentlemen that worked the front desk, he was so polite everytime i spoke to him. He was the only thing i like about that stay. And this was NOT the room that i booked. I was to have a room with a hot tub and this was the smallest room that i have evwr seen and there was NOT hot tub in the room. Very disappointed
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Dolores, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we take all guest concerns seriously and have shared your comments with our team for further review. Our staff is trained to provide exceptional service, and we are glad to hear the positive mention of our front desk team member. Your insights are appreciated as they help us improve our services for all future guests.
par un voyageur de Hilliard
Publié le 24 sept. 2024 sur Expedia
A/C was broken, mattress was lumpy & no firm pillows were available. The pool was also closed!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Robin,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable for our team to review and improve our facilities. We encourage you to reach out to our management directly to discuss your concerns further.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tina,We are thrilled to know you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Joan, We appreciate you choosing to stay at our hotel. Please feel free to reach out to us directly with any feedback from your recent stay so we can ensure a more enjoyable experience for you in the future.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Cool clean convenient comfortable beds quiet and peaceful and breakfast was good!
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Love,We appreciate your positive comments on our hotel amenities and services. Your satisfaction is important to us, and we are delighted to hear that you enjoyed your stay with us. If you have any further feedback or require assistance, please do not hesitate to contact our management team directly.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Christian, We're sorry to hear that your experience was not up to expectations. Please feel free to contact us with any feedback you may have so we can address any issues. We value your input and hope to welcome you back in the future.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Kelly,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Great staff! Very clean room, and comfortable!
Only no elevator if you have a lot of bags, or cases.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Robert,We appreciate your positive feedback on our staff and room cleanliness! Our hotel aims to provide a comfortable stay for all guests, and we apologize for any inconvenience caused by the lack of an elevator. Your feedback is valuable to us as we strive to improve our services.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're thrilled you had a perfect stay with us! We look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Close to Vinosky Winery and nice pool
Publié le 20 juill. 2024 sur HotelsMark at the front desk was very nice, helpful and friendly
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Manager, Gestion de l’hôtel
Hello Janna,We are thrilled to hear that Mark provided you with excellent service during your stay. Our team takes pride in creating a welcoming experience for all our guests. Your kind words will be shared with Mark and the rest of the staff. Thank you for choosing to stay with us.
