Note fondée sur 318 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2024
Commentaires de Gestion de l’hôtel
9 nov. 2024 par Ginny, Gestion de l’hôtel
Thank you for posting a review. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The pictures are very deceiving. The rooms were half clean. The hallways and stair way smelled like dog and dirt stains every where. The stay was not terrible but could definitely use some retraining on how to clean. Staff was super nice and helpful and friendly. Over all it was a 3.4/5 for us.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Jessica, Front Desk Associate. , Gestion de l’hôtel
Thank you for your review. We have taken notes of your observations and will talk to the housekeeping staff on these issues. We are in the middle of a remodel and would love for you to come back so you can see the progress that has been made. All the carpet and flooring will be new and the rooms will be complete redone.Thank you again and have a wonderful day.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Jessica front desk associate , Gestion de l’hôtel
Thank you so much for the wonderful review. We are glad you enjoyed your stayed and hope you come back again soon. I will definitely let the rest of the staff know of your review so it will make their day great as well. Have a wonderful day.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
There were so many things that made for an uncomfortable stay at this hotel! A filthy old sock under the bathroom sink, toothpaste on the bathroom mirror, a nasty old bathtub, snot on a pillowcase, a curtain literally in shreds, sticky stains on carpet. There were obvious signs of construction and painting activities in progress (building supplies on lawn, painters tape in hallway) but no activity taking place while we were there. It’s really sad that this lovely town doesn’t have a nicer place to stay.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Ginny, Gestion de l’hôtel
I would like to apologize for our team failing to meet your expectations during your recent stay. I have had a meeting with our housekeeping team and shared your review with them and retrained them all on the proper way of cleaning a room. We are in the process of remodeling and the crew who is doing the renovation went home over the weekend. We do hope you will come back and see all the updates we are making.
par un voyageur
Clean and cozy but updates needed
Publié le 3 sept. 2024 sur HotelsI’m super picky where I stay but in Bellefontaine the choices are limited.
However the beds were extremely comfortable. The cleanliness was pretty good as well too. The floors could’ve been vacuumed a little more thoroughly however it was fine over all. I’m more concerned with cleanliness of the beds, toilets, and baths and they were definitely taken care of.
The property definitely could use some interior updates. Whoever owns this can clearly see the inside needs some deep updates overall.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Ginny, Gestion de l’hôtel
Thank you for choosing Comfort Inn Bellefontaine for your stay. We are in the process of remodeling and hope to have the first hall of rooms opened back up in the next couple of weeks. We hope you come back and see all the updates we are making.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Hotel has been doing some remodeling. It's an older hotel but our room was nice and clean. Staff was super nice and friendly. We didn't eat there, but they had a nice spread for the continental breakfast.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Jessica G, Gestion de l’hôtel
Thank you so much for the kind words. We truly appreciate it. I will let the staff know about the great review and we hope that you come back to see the progress of the remodel.Have a great day.
par un voyageur
Decent hotel
Publié le 1 sept. 2024 sur HotelsWe arrived early and luckily our room was ready and we were able to check in. The hotel is older, but the beds were comfortable, the room was clean, and i felt safe. The breakfast is nothing to write home about, but it is decent. Choice of breads, a few options for cold ceral, you can mae a waffle, yogurts, eggs, sausage, and potatoes. I've certainly had worse choices at other hotels that offer free "breakfast".
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Jessica, Front Desk Associate. , Gestion de l’hôtel
Hello,Thank you so much for your review. We truly appreciate the kind words and we are so happy you enjoyed your stay! We are in the middle of a renovation so we do hope you come back and see the updates that are being done.We hope you have a great day and again thank you for the kind words.
par un voyageur
Publié le 30 août 2024 sur Expedia
The shower head was in terrible shape. the shower head pipe shook inside the wall. Room was very, very stuffy and has old smell to it. Breakfast would have been better if they brought it in from McDonalds (where we ended up going!). They say it is under renovation...they have a lot of work to do.
Commentaires de Gestion de l’hôtel
30 août 2024 par Ginny, Gestion de l’hôtel
I do apologize foir the issue you had with the shower. I have had the maintenance department get that issue fixed. We are a couple of weeks away from finishing the first floor then starting on the next floor. We hope you will come back and see all the improvements we are making. The hall we are working on now looks extremely good.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Jessica. Front Desk Associate, Gestion de l’hôtel
Hello,Thank you for your feedback. We do sincerely apologize for your not so great experience. If there was anything we could have done differently, please let us know. We are in the middle of a renovation so if you come back this way please feel free to check it out. I hope you have a great day and hopefully see you soon. Thank you.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Jessica. Front Desk Associate, Gestion de l’hôtel
Hello,Thank you for taking the time to give us a review on your most recent stay. On behalf of our team I personally would like to apologize for your experience. If there is anything that we could have changed to make it better, please feel free to reach out and let us know. We are in the middle of a renovation and would love for you to come back and check it out once it is complete. Thank you so much,
