Note fondée sur 184 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Great motel- a mix of new and old in a fashionable and functional way. You won’t be disappointed.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Rinapatel , Gestion de l’hôtel
Thanks for review
par un voyageur de Urbana
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2024 par Rinapatel , Gestion de l’hôtel
Thanks for review
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Rina Patel , Gestion de l’hôtel
Thanks for review
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par Rina Patel , Gestion de l’hôtel
Thanks for review
par un voyageur
Publié le 28 mai 2024 sur Hotels
Terrible experience. Do not stay here! I have included a picture of the toilet as it appeared when I checked in. You can see it could not have been cleaned within a week. I showed it to them that evening, but was exhausted and asked them to make sure it was cleaned in the morning. The next morning when I left the room, I contacted the front desk and confirmed that they would have the room completely cleaned by the time I got back at 2 PM and was told that would be no problem. I also put a maid service requested sign on the door. When I got back, the room had not been cleaned. I called the front desk and when they came to the room, they argued with me about cleaning the room, because they said the main service sign had fallen off the door and that made them think I did not want to be disturbed despite the fact that I had specifically asked them to do it. After 10 minutes of them arguing with me, they finally agreed to clean the room. To add insult to injury, that night I was lying on the bed and a cockroach crawled across the bed. A picture shows the dead cockroach after I killed it. When I went to check out, they told me they wouldn’t be able to reimburse me for my stay because I had paid online. They said they would figure out a way to reimburse me and contact me when it was done. After a week, I called back and asked about the refund and they hung up on me. Once again, do not stay here!!!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Rinapatel , Gestion de l’hôtel
We always strive to deliver a clean, comfortable, and convenient experience to valued guests who we happen to serve. Unfortunately, it seems we may have fallen short of providing this during your visit. Please accept our apologies for the inconvenience this caused. It's our hope that you will consider giving us another chance to serve you.We'd be grateful for the opportunity to offer you an experience more representative of our true value.
par un voyageur
Improved facilites
Publié le 24 mai 2024 sur HotelsThe Hotel was much improved when compares to earlier stays. Upgrades ro bathroom and carpets was a welcome sight!
Commentaires de Gestion de l’hôtel
24 mai 2024 par Rinapatel , Gestion de l’hôtel
Thanks for review
par un voyageur de Wichita
Publié le 24 mai 2024 sur Expedia
It was very clean very nice staff was very friendly and very quiet
Commentaires de Gestion de l’hôtel
24 mai 2024 par Rinapatel , Gestion de l’hôtel
Thanks for review
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Coffee maker did not work. The door to get in room has a huge gap along the bottom and side. The room was very clean and the staff are super nice.
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Rina Patel , Gestion de l’hôtel
Thanks for review
par un voyageur
Belleville, KS ABV Inn
Publié le 11 avr. 2024 sur Hotels4/11/2024
We were hoping to get home, but travel was slower than we had hoped for. We wound up in Belleville to get a bite to eat, fuel the van, and assess traveling in the dark. We wound up here because it had the only rooms available in the area.
It started off okay, the rate was reasonable, the night clerk was nice. It went downhill after that. The parking lot is gravel and generally full of holes. The door to room 141 doesn't need a card key as it doesn't lock. The shower 🚿 sprays over the top of the curtain, and the tub drain stopper wouldn't let the tub fill.
Two stars 🌟 🌟
PS, we went to a Quality Inn south of Ft Worth, TX, about a week before this stay and spent $10 less and had none of these problems. Now, there's some actual value.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for taking the time to share your thoughts with our team. We are glad that our service and value made a positive impact on your stay. However, we are disheartened that we were unable to meet all of your expectations. Our team aims to provide the highest standards of stay. What you described is not typical of a stay with us. Your feedback is valuable to us, and we will be sure to share it with our team for improvement. We hope that you will allow us another opportunity.
par un voyageur
Publié le 5 avr. 2024 sur Expedia
room was updated well, but too small for two people and a pet! missed the restaurant next door - could not find a good substitute.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Rina Patel , Gestion de l’hôtel
Thanks for your feedback,
