Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Superbe vue sur le Mississipi
Publié le 2 sept. 2019 sur HotelsVéranda fabuleuse pour profiter du Mississipi. La chambre est confortable mais le ménage n’a pas été fait. Petit déjeuner de piètre qualité sans fruit.
par un voyageur
Publié le 18 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to rate our hotel! We appreciate you!
par un voyageur
Great spot
Publié le 13 oct. 2020 sur HotelsThis hotel was everything we could expect. Friendly and helpful and very clean. Will return next time in the area.
Commentaires de Gestion de l’hôtel
13 oct. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
We're happy to have met your expectations and look forward to having you stay with us again. Bellevue is a beautiful town and is lovely in all seasons!
par un voyageur
Publié le 12 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 11 oct. 2020 sur Expedia
1. Apparently due to COVID, they determined there’d be no cups, ice bucket, or coffee maker at the room. Yet, on a number of occasions the staff was not consistent with mask wearing? Not exactly sure why you’d removed the coffee maker and
Commentaires de Gestion de l’hôtel
12 oct. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
Things were removed from the rooms by order of our parent company, Wyndham. We do not have a mask mandate in Iowa and as you may recall, the table in front of the front desk prevented you from being closer than 6 feet from us. You could have asked for any of those things and we would have gladly gotten them for you. The reason they are not in the room is, if you don't need them (which a lot of folks don't need an iron and ironing board) we don't need to sterilize them with cleaner as we do the counter tops and other things in the room. I'm sorry if you weren't confortable here due to Covid, but we are within our state's guidelines and guests need to make, on an individual basis, the decision to stay or not.
par un voyageur
Publié le 11 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 7 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to complete a review and for your high marks! Glad you enjoyed your stay!
par un voyageur
I would stay again
Publié le 7 sept. 2020 sur HotelsEverything was fantastic. The service, room and location were everything I could ask for. Staff was very friendly!! When I asked the front desk where I could sit by the River, I was told that hotels.com hadn’t removed the pic of the Restaurant where the seating was yet. I was disappointed as I has planned to do my morning meditation there. They upgraded my room so I could be on the river side and see it from a table in the room. I couldn’t have been happier!
Commentaires de Gestion de l’hôtel
8 sept. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
So happy you were satisfied and had a great time! It was nice to speak with you and look forward to you coming back with your friends for the Rodeo next summer!!!
par un voyageur
Publié le 7 sept. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
Thank you for reviewing our hotel! We hope to see you again!
par un voyageur
GREAT STAY AND VIEW!
Publié le 7 sept. 2020 sur HotelsWe had a wonderful time. We stayed in a suite with a kitchen and while it was very nice and spacious, the room was not equipped with silverware or napkins. The front desk staff was very nice and happy to check us in. They however did not tell us there would be no room service in the midst our stay. There were many trips to the front desk for additional towels and toiletries. They were very accommodating.
Commentaires de Gestion de l’hôtel
8 sept. 2020 par Anne Felderman, Front Desk Manager, Gestion de l’hôtel
Thank you for your kind review of our hotel! We are glad you enjoyed your stay. We apologize for the lack of service in that suite. Covid has changed many things and we have offered in the past. We hope you will come again and visit us!
