Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2018 sur Hotels
Hôtel récent et moderne change des hôtels traditionnels américains.Accueil super et petit déjeuner bien fourn.Hotel abordable au niveau prix pour la région
Commentaires de Gestion de l’hôtel
10 nov. 2018 par Roci C., Silver Creek Staff, Gestion de l’hôtel
Dear Jean,
Merci beaucoup for staying with us and for taking the time to leave a review. It makes us very happy to hear you appreciate the style and decor of our hotel, and that you enjoyed the breakfast provided.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Emma B- General Manager, Gestion de l’hôtel
Hi Shannon, We are so happy that you enjoyed your stay with us. We hope to have you back for another stay again soon! Safe travels!
par un voyageur
Overall good, but…
Publié le 8 août 2024 sur HotelsOverall a good stay. The staff that we interacted with were very professional and polite. The pool and the hot tub were fantastic. The location is a solid spot for the small town.
My biggest issue was the floor in the room. It smelled heavy of pet urine, in my opinion. My wife disagreed, but it was immediate when I walked in. The carpet was pretty damp throughout the entire room. I checked with the front desk and they said the rooms with king beds recently had the carpets cleaned. Not sure exactly what was going on, but not pleasant.
Overall though it was a decent spot to stay.
Commentaires de Gestion de l’hôtel
8 août 2024 par Emma B- General Manager, Gestion de l’hôtel
Hi Tyler, I appreciate you taking time out to review our hotel, and I apologize that you didn't have the best experience. I would love to make it up to you for any future stays. We have been shampooing carpets recently as our ongoing maintenance, and at times the damp carpet is not the most pleasant smell. Please contact me directly and I would love to chat about how we could make it right. Safe Travels!
par un voyageur de Tuscola
Publié le 8 août 2024 sur Expedia
We arrived very early and i was able to go ahead and check in and when our room was ready they called us to let us know. Very nice staff.
Commentaires de Gestion de l’hôtel
8 août 2024 par Emma B- General Manager, Gestion de l’hôtel
Thank you for such a kind review, we are always happy to make your stay as convenient and enjoyable as possible. We hope to see you back again for another retreat in our beautiful mountain town!
par un voyageur
Publié le 7 août 2024 sur Expedia
The hotel was clean and convenient for our trip. We were disappointed that they didn't have a TV Pckg that we could watch the Olympics, very limited selection of channels. The morning breakfast
Commentaires de Gestion de l’hôtel
8 août 2024 par Emma B- General Manager, Gestion de l’hôtel
Hi Elizabeth, I am so glad you were able to enjoy your trip, and apologize for the inconvenience of not being able to watch the olympics, we are actively looking into different TV options and hope to have a solution soon. I hope you will be back to visit us, and have safe travels for now!
par un voyageur
Publié le 7 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
8 août 2024 par Emma B- General Manager, Gestion de l’hôtel
Hi Sharon, We are so thankful that you enjoyed your stay with us, and hope to have you back again soon to visit our beautiful little mountain town! Safe Travels!
par un voyageur
Publié le 3 août 2024 sur Expedia
Thanks
Commentaires de Gestion de l’hôtel
3 août 2024 par Emma B , Gestion de l’hôtel
Hi Greg, we are so thankful that you enjoyed your stay here with us at Silver Creek, and really look forward to having you back to stay with us again sometime soon. Safe travels and enjoy the remainder of this awesome summer we are having!
par un voyageur
Publié le 3 août 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
3 août 2024 par Emma B- General Manager, Gestion de l’hôtel
Tom we are so thankful you enjoyed our hotel, we look forward to seeing you again! Enjoy the rest of your summer, and travel safe!
par un voyageur
Publié le 1 août 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
3 août 2024 par Emma B , Gestion de l’hôtel
Hi Craig, So happy you enjoyed our hote, it wouldn't be awesome without the amazing guests we are so lucky to have stay with us. Safe travels, and enjoy the rest of your summer!
par un voyageur
Publié le 1 août 2024 sur Expedia
Silver Creek Hotel offers a pleasant stay with a few notable strengths and weaknesses. The hotel's location is convenient, providing easy access to local attractions and dining options. The rooms are generally clean and comfortable, though they might benefit from some updates and modernization. The staff are friendly and attentive, contributing to a welcoming atmosphere.
On the downside, some amenities could use improvement. For instance, the Wi-Fi connection can be spotty, and the breakfast options are somewhat limited. Noise from the surrounding area might be an issue for light sleepers. Overall, while Silver Creek Hotel delivers a satisfactory experience, there are areas where enhancements could make it a more appealing choice.
Commentaires de Gestion de l’hôtel
1 août 2024 par Albert E - Front desk, Gestion de l’hôtel
Thank you, Imre, for your detailed feedback. We’re glad to hear you enjoyed our convenient location and friendly staff. We appreciate your suggestions on room updates and will look into improving our Wi-Fi and breakfast options. We apologize for any noise issues you experienced and will work on enhancing the overall guest experience. We hope to welcome you back in the future!
