Ratings based on 920 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 17, 2024
by A traveller
Posted Aug. 22, 2024 on Expedia
It was clean and everyone was friendly.
by A traveller
Posted Aug. 21, 2024 on Expedia
It was a great property. It was a little pricey but a very clean property and great customer service from staff.
by A traveller
OK stay but overpriced.
Posted Aug. 20, 2024 on HotelsWe booked a 6 night stay. The hotel itself was fine. The room was spacious and comfortable, the pool was nice, the gym had good equipment, and the restaurant downstairs was quite convenient.
Now for the the not great stuff. The entire time we were there, housekeeping NEVER came to our room to service it. I had to track down the housekeeping staff in order for us to get fresh towels, toilet paper and refill of the shampoo and conditioner. They were at least very nice about it when I approach the cart to ask for these items. I understand that with some hotels, they clean every other day or even every 2 days. But we we were there for 6 days and not once did they come to clean. I had to take our garbage and dispose of it myself. It was inconvenient and for the price per night, I was expecting this to be taken care off.
Also, be mindful, when staying here, this hotels shares the front desk, lobby, breakfast area, gym and pool with another Hotel. It's right next door and it's called TowneSuites. This may be the reason why we didn't get service. Maybe they were understaffed because they were servicing 2 locations.
Since there were these issues, I thought we paid too much for the room.
by A traveller
Friendly and helpful.
Posted Aug. 17, 2024 on HotelsStaff was very friendly and early to assist us with some accommodations we needed during our stay.
by A traveller
Posted Aug. 14, 2024 on Expedia
by A traveller
Posted Aug. 13, 2024 on Expedia
Always love it here. Have stayed often. Only weird complaint is that the hot tub has too many chemicals. Burns the eyes terrible. Worse than any other hotel spa. Otherwise a good stay with nice rooms and good breakfast with lots of options.
by A traveller
Posted Aug. 13, 2024 on Expedia
Great place
by A traveller
Posted Aug. 11, 2024 on Hotels
by A traveller
Posted Aug. 6, 2024 on Expedia
Staff were extremely friendly and helpful.