Ratings based on 920 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 17, 2024
5 out of 5
by A traveller

Posted Aug. 22, 2024 on Expedia
It was clean and everyone was friendly.
5 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
It was a great property. It was a little pricey but a very clean property and great customer service from staff.
3 out of 5
by A traveller

OK stay but overpriced.

Posted Aug. 20, 2024 on Hotels
We booked a 6 night stay. The hotel itself was fine. The room was spacious and comfortable, the pool was nice, the gym had good equipment, and the restaurant downstairs was quite convenient. Now for the the not great stuff. The entire time we were there, housekeeping NEVER came to our room to service it. I had to track down the housekeeping staff in order for us to get fresh towels, toilet paper and refill of the shampoo and conditioner. They were at least very nice about it when I approach the cart to ask for these items. I understand that with some hotels, they clean every other day or even every 2 days. But we we were there for 6 days and not once did they come to clean. I had to take our garbage and dispose of it myself. It was inconvenient and for the price per night, I was expecting this to be taken care off. Also, be mindful, when staying here, this hotels shares the front desk, lobby, breakfast area, gym and pool with another Hotel. It's right next door and it's called TowneSuites. This may be the reason why we didn't get service. Maybe they were understaffed because they were servicing 2 locations. Since there were these issues, I thought we paid too much for the room.
5 out of 5
by A traveller

Friendly and helpful.

Posted Aug. 17, 2024 on Hotels
Staff was very friendly and early to assist us with some accommodations we needed during our stay.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 14, 2024 on Expedia
5 out of 5
by A traveller

Posted Aug. 13, 2024 on Expedia
Always love it here. Have stayed often. Only weird complaint is that the hot tub has too many chemicals. Burns the eyes terrible. Worse than any other hotel spa. Otherwise a good stay with nice rooms and good breakfast with lots of options.
5 out of 5
by A traveller

Posted Aug. 13, 2024 on Expedia
Great place
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 11, 2024 on Hotels
4 out of 5
by A traveller

Posted Aug. 6, 2024 on Expedia
Staff were extremely friendly and helpful.