Note fondée sur 190 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I35 is very noisy, and the smoke detector in my room is disconnected. There is no coffee maker in the room
Commentaires de Gestion de l’hôtel
30 juill. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Good location off main highway it was safe and comfortable.
par un voyageur
Great hotel
Publié le 18 juin 2024 sur HotelsThe inn was nice, clean and quiet. The staff member Cindy was so sweet from the moment I arrive to when I left. I will book again if I come back in town.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Very noisy, not very clean, the bed was very uncomfortable
Commentaires de Gestion de l’hôtel
17 juin 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager
par un voyageur
Publié le 14 juin 2024 sur Expedia
par un voyageur
Publié le 9 juin 2024 sur Hotels
Lady in front was nice as can be wish I could say the same for hotel. Rooms were not cleaned dead bugs walls were disgusting, stains all over walls scared to even sleep. Said it had pool no pool!
Commentaires de Gestion de l’hôtel
10 juin 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you in near future.Sincerely,General Manager
par un voyageur
Publié le 9 juin 2024 sur Hotels
par un voyageur
Suprise it's nice
Publié le 6 juin 2024 sur HotelsVery clean, nice employees, easy check in, everything i needed was available
par un voyageur
Publié le 6 juin 2024 sur Expedia
Where to start?
Of the two towels made available for bathing only one had the smallest of stains which was about a quarter of the towels entirety. I was forced to use a washcloth to dry off with. As for the restroom in general it would be good practice to clean the urine from around the toilet at least once a month? That was absolutely disgusting! Nobody has ran a mop or even a decent broom in that bathroom for moths. You can tell by all of the debris in the corners. When I pulled the sheets back to inspect the sleeping area finding hair in between the sheets is a HARD NO for me. I slept on top of the bed spread after I turned it over. As a former Law Enforcement officer I would definitely use the term gang infested. Along with the aggressive homeless that wait around the parking lot to take notice of who is checking in and what they're taking in and most important for them leaving in the cars. You would fair better finding the local Walmart and just sleeping in your car. The bed was mounted on some sort of broken metal cabinet or something. It was extremely bizarre. This is a must NOT!!!
Commentaires de Gestion de l’hôtel
8 juin 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the KNIGHTS INN BELTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you in near future.Sincerely,General Manager.
par un voyageur
Publié le 2 juin 2024 sur Hotels
The room was not clean and the bathroom stunk so bad.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Guest Relations, Gestion de l’hôtel
Dear Shannon,We appreciate you sharing your candid thoughts on your recent stay. Providing guests with a comfortable, clean environment is our priority, and we apologize for falling short on this occasion. Your comments will be shared with our housekeeping team so any issues are promptly rectified. Thank you for being our guest, and we hope to have the opportunity to provide you with a more pleasant experience in the future.
