Note fondée sur 744 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Cherety Tunnicliff , Gestion de l’hôtel
Thank you so much!
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Cherety Tunnicliff , Gestion de l’hôtel
Thank you so much!
par un voyageur
Publié le 23 août 2024 sur Expedia
We were given a room that was smaller than a cruise ship room. We couldn't open the fridge because the space between the bed and the cabinet was only about 1 foot. Very inconvient for a two night stay.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Cherety Tunnicliff , Gestion de l’hôtel
Thank you for letting us know your concerns. We do have larger rooms available if you would like to come back. These would be a single king or double queen.
par un voyageur
Publié le 16 août 2024 sur Expedia
At first they gave us a key and someone was in the room. The hotel over sold this room and did not have a room for us. The staff was rude with us about it and said there was nothing that they could do. I had to ask them to try to trouble shoot the issue and they are yet to fund the charge and did not even follow up to apologize. It was a terrible experience and horrible customer service. I had to contact Expedia to get my money back.
Commentaires de Gestion de l’hôtel
21 août 2024 par Bianca, Gestion de l’hôtel
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 11 août 2024 sur Expedia
When checking in I was told we had a second floor room and there was no elevator. I have a bad back and was not happy to have to lug my suitcase up the stairs. It wasn’t like I had a choice as to staying or not, since every place I checked was booked up. I had to take to room.
Commentaires de Gestion de l’hôtel
13 août 2024 par Cherety Tunnicliff , Gestion de l’hôtel
I am sorry that that happened to you. I will speak with the team to request we help carry the bag in these situations.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Cherety Tunnicliff , Gestion de l’hôtel
Thank you for your feedback.
par un voyageur de Tucson
Publié le 8 août 2024 sur Expedia
Stayed here while working in Bagley (approx 30 min drive away), really just needed a place to sleep. I read some reviews that it wasn't clean or needed updates, but we did NOT find that to be the case. The room seemed like it was fairly new/updated, VERY comfortable bed and pillows. We were on the main floor not too far from the lobby, but never heard loud noise and slept great. Overall the place was very clean and comfortable. Nice breakfast options offered.
Commentaires de Gestion de l’hôtel
13 août 2024 par Cherety Tunnicliff , Gestion de l’hôtel
Thank you so much for your response and your business!
par un voyageur
Publié le 5 août 2024 sur Expedia
Front desk staff very nice
Commentaires de Gestion de l’hôtel
6 août 2024 par Mary Ali, Gestion de l’hôtel
Thank you so much, I will share this with the staff to let them know how awesome they are doing.
par un voyageur
Publié le 2 août 2024 sur Hotels
Nice well kept hotel
Commentaires de Gestion de l’hôtel
6 août 2024 par Mary Ali, Gestion de l’hôtel
We appreciate your business! We strive to provide a well-kept space for all our guests.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Mary Ali, Gestion de l’hôtel
Thank you for the awesome rating we look forward to seeing you again.
