Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,3 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Gene,We're glad to hear you had a pleasant stay with us! If you have any further comments or suggestions, please feel free to share them with us directly. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Seth,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any further details on your experience, so we can address any issues you encountered. We value your input and would like to ensure your next visit exceeds your expectations.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Chagai,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The town of Bemijdi just needs to have reliable transportation.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We value your feedback regarding transportation in Bemidji and will share it with the appropriate team for review. Thank you for taking the time to share your thoughts with us.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The room smelled like stale cigarettes and perfume. It was loud and loitering on the outside. No working hot tub
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Amy,Thank you for your feedback. We apologize for the issues you experienced with the room odor, noise, and hot tub. We take cleanliness and guest comfort seriously and are currently addressing your concerns to ensure a better experience for all our guests. Your feedback is invaluable, and we appreciate you bringing these matters to our attention.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
The lady at the desk was not friendly at all. She was on her personal phone during the check in process. The room was disgusting. There were stains on the pillowcases and comforters on both beds. There were cup stains and smudges on the night stands. It’s as if the room wasn’t cleaned. I took pictures. The fan in the bathroom was so loud and catching on something that we couldn’t use it. They did have new flooring it looked like. I would not stay here.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ashley, Thank you for sharing your feedback with us. We take all guest concerns seriously and will address them with the appropriate departments for further review. Our team strives to provide a welcoming environment for all guests, and we regret that your experience did not meet your expectations. We appreciate your detailed insights and apologize for any inconveniences you encountered during your stay.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Devery,Thank you for being our guest at Quality Inn Bemidji and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 30 août 2024 sur Expedia
The staff are friendly and kind. Receptionist and her husband the maintenance man worked very, very hard. They worked late and we're up early working. They did their job the best they can. However, I think they are understaffed here. And the ownership probably consider more help. The pool and Jacuzzi were unusable. The pool chemicals were off and cloudy Jacuzzis been broken for months. The dryer was an operable even though they were free, which was kind the receptionist offered to dry my clothes in the main dryer. The rooms bedding was clean and comfortable. However, the rooms need a deep clean, very filthy in the corners and on trimwork and walls Filthly and haven't been cleaned probably for months and months.. Found chewed gum on the light fixture left behind. The bathroom sink and toilet and tub were sparkling clean and appreciated. Kind of over priced for what you receive. I would think it be better priced at about $75 a night considering vs $150 more like a motel 6/8. But I did suffice, needing a night's rest in a jiffy. We will not be returning. Sam might not mind dirty corners walls and trim work and that works but I like to feel comfortable and cleanliness is my forte. But like I said, the staff is super nice I think they just need more staff so they can get this place cleaned up better.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello sarah,We appreciate your feedback on our friendly staff members and the comfortable bedding in your room. We are sorry to hear about the issues you experienced during your stay. We value all guest feedback to improve our services and facilities. Your comments regarding the pool, Jacuzzi, cleanliness, and pricing will be shared with the relevant teams for their review. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Conroy,Thank you for taking the time to share your experience with us at Quality Inn Bemidji. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Angela,We are in the business of providing comfort and service, so I sincerely regret that you did not enjoy your visit. We appreciate your time in sharing a review and hope to have the opportunity to leave you with a more favorable impression on a return visit.
