Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice, but not perfect
Publié le 15 août 2024 sur HomeAwayWe needed to be in this location to be near other friends and family. Check-in could have been easier. At the registration office where we finally went for directions to the unit, we were told they had not been notified of our occupancy. We had to provide lots of info and forward our trip confirmation. The unit was fine except for a couple of burnt out light bulbs and only one dish towel.
par un voyageur
Last minute stay
Publié le 10 juill. 2024 sur HomeAwayThe unit was comfortable for three families with 2 children as each bedroom had its own bathroom.
Needs some cosmetic upgrades. Needed a more through clean in bathrooms, body wash dispenser was empty in one bathroom and rugs needed cleaning. Ice maker didn't work, which was an inconvenience. Other than, that we enjoyed our stay at the Seventh Mountain Resort.
par un voyageur
Lots of pollen
Publié le 25 juin 2024 sur HomeAwayThe entire grounds could use some cleanup hot tubs repaired.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback on your recent stay Matthew. We appreciate your observations about the grounds and hot tubs, and we are addressing these issues to enhance the experience for our future guests. We are also left wondering what more we could have done to earn a 5-star review. VRBO considers anything less than 5 stars as subpar, and your detailed insights would greatly help us improve. It was a pleasure hosting you, and we would gladly welcome you back.
par un voyageur
Beautiful property with great location!
Publié le 14 juin 2024 sur HomeAwayBeautiful property, well maintained! Three bedrooms with own baths is perfect when traveling with family and friends. Location fantastic, can walk out front door to multiple hiking and biking trails. Restaurants and shops within10 min drive. Would book again!
par un voyageur
Spacious and clean; great unit (but broken locks)
Publié le 28 mars 2024 sur HomeAwayWe appreciated everyone having their own bedrooms, and and the unit had everything we needed without being cluttered and was quite clean, which was appreciated.
The only issue was that the front door locks were not functional. We had thought out key card (swipe) was working, but it's just that that lock wasn't doing anything at all. There was another lock with a keypad (we did not have a key code) that we could lock from the inside...but was easily unlocked from the outside. We notified the manager (itrip) who responded and said they'd have a team on it...but nothing happened. We went on faith that nothing would happen, and nothing did, but this should really be fixed.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par VrboOwner, Gestion de l’hôtel
Pamela, Thank you for taking the time to share your feedback about your recent stay. Regarding the issue with the front door locks, we apologize for any inconvenience this may have caused. We want to clarify that the door to the unit is designed to be accessed using the door access code provided to you. This code is emailed to you five days prior to your arrival, and on the day of check-in, we also text it to you for easy access. The door can be securely locked using the deadbolt from the inside. We appreciate your understanding and hope that despite this issue, you had an enjoyable stay overall. If there's anything else we can assist you with or if you have further concerns, please feel free to reach out to us directly. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
par un voyageur
Perfect Space... Perfect Location
Publié le 8 mars 2024 sur HomeAwayWe were very keen to find the perfect property to fit all 5 of us comfortably yet within close proximity to Mt. Bachelor. This property seemed too good to be true yet stood up to all the promises in the listing. Spacious yet cozy. All amenities were functional and in good shape. Our host checked on us regularly and offered helpful tips for our stay. The rooms are exactly as described, 3 master suites each with its own bathroom. The living space was well appointed with comfortable furniture. The dining area is made for large group gatherings and the kitchen equals in functionality. The space was clean and well lit with an awesom view of the snowy forest. We used the pools and hot tubs and enjoyed the night ambiance around the resort. Our drive to the mountain was short and sweet. It really felt like a home away from home where we could relax and unwind after our action-packed days. I couldn't have asked for more!
I highly recommend this property and will gladly stay here again if it is available. 5 Star experience for 5 Star Memories!!!
par un voyageur
Perfect Place to Stay Close to Mt Bachelor
Publié le 22 févr. 2024 sur HomeAwayAlot to do for all ages here and so nice to be close to Mt Bachleor! Ice skating is expensive but fun to have the option. Room was roomy with all the basic needs. We loved that there was a Keurig provided. The bed sheets are old and grubby and should be tossed out and new ones provided.
We chose not to eat in the restraunt for a few reasons. One it smelled so bad of sour/rotten alcohol and second the customer service is probably the worse we've ever experienced. Those working did not even acknowledge we were there once we were seated. So we left and happily ate elsewhere.
Everything & everyone is else was PERFECT!
Commentaires de Gestion de l’hôtel
3 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us. We're delighted to hear that you found our location convenient and enjoyed the variety of activities available nearby! We are disappointed to learn that the restaurant at the Resort did not meet your expectations. We sincerely hope that you will consider giving them another opportunity during your next visit. Additionally, there are numerous other dining options available nearby that you may wish to explore. We look forward to hosting you again in the future!
par un voyageur
Ski week
Publié le 23 janv. 2024 sur HomeAwaySpacious property with good access to river walk.
par un voyageur
Great winter vacation
Publié le 6 janv. 2024 sur HomeAwayApartment very comfortable. Love all the activities; skating, swimming, hot tub, restaurant food great
par un voyageur
Good central location
Publié le 25 août 2023 sur HomeAwayWe enjoyed our stay. The unit was clean and the kitchen was decently stocked.
