Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 août 2023 sur Expedia
par un voyageur
Publié le 7 oct. 2024 sur Expedia
There was a red stain next to the bed and the ironing board was broken and the cover sheet was stained. It ruined my shirt for the day. The pillows were 1/2 the size of normal pillows.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par GT, Gestion de l’hôtel
Hello Paul,Thank you for taking the time to provide feedback regarding your stay. I sincerley apologize that we did not exceed your expectations. The comments you provided will be shared with the staff. I am sorry that the amenities inside your room were not functioning properly and seemed to have created a negative experience in general. This will be looked into immediately.I do hope you will allow us the opportunity to show you that we do have a great hotel by staying with us again when you are in town.We will look forward to seeing you in the future.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par GT, Gestion de l’hôtel
Hello Ann,Thank you for taking the time to provide your feedback. Your opinion matters and helps provide ways for us to improve your experience.We look forward to seeing you in the future.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The staff are so kind
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Diane, Gestion de l’hôtel
Thank you for staying with us. We appreciate your business.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Nice and most importantly clean room. However, the staff didn't tidy up the room at all for the duration of our stay there - we disposed some of our trash, I left towels on the bathroom floor and they never got changed, etc. I wonder how long they'll blame it on covid. The breakfast was really good, the only thing I would change is the coffee. Overall, I would stay here again mostly because of the clean room and breakfast.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Diane, Gestion de l’hôtel
We appreciate your business. Thank you for the kind words and we look forward to serving you again.
par un voyageur de Eagle
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Diane, Gestion de l’hôtel
Thank you for completing the survey. We appreciate your business and look forward to serving you again.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Location was perfect for what we were in Bend for.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Diane, Gestion de l’hôtel
Thank you for staying with us. We appreciate your business.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Business trip lay over
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Diane, Gestion de l’hôtel
We look forward to serving you again. Thank you for staying with us.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Limited parking
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GT, Gestion de l’hôtel
Hello Lynne,Thank you for taking the time to provide feedback about your recent stay. While we do have 100 rooms and enough space for each room to park one vehicle, we all know that not every reservation comes with one car. We understand how frustrating it may be when checking in and not having a spot to park. We do our best to educate our guests on over flow parking as it comes to our attention. Come see us again soon.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Front desk check in was fast and easy. Room was quiet and super clean. Staff was very friendly and helpful.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par GT, Gestion de l’hôtel
Thank you Julie,We appreciate you taking the time to provide feedback about your stay. So delighted that your stay was comfortable and friendly. We hope you will come back and stay with us again in the future.BW BEND NORTH
