Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
338 Hill street cottage BEND OR
Publié le 30 sept. 2024 sur HomeAwayCute place, in a quiet area close to OLD BEND
Disappointments :
Hard to work the digital lock ! Spent way too much time trying to get in and way too long to lock it on Leaving. That lock was a pain!
The fold out couch was facing the TV and unable to fold out because the area was too short and a table with wires from TV. We were planning to use it but we're unable to . I was told I had to bring the sheets for the pull out bed so I bought some and brought them but then could not even open the couch up to put them on!
Had issues with cleanliness in bedding .....
Queen bedding was replaced quickly TY!
Cut my legs twice on metal bed frame -its sharp.
It's a small room
Cut myself on metal leaf towel holder
Beware reaching up for TP I got a good cut on my arm from the metal leaf on the metal framed rattan shelf.
The bathroom tile floor needs help. It looks old & dirty. Gross!
Mold in grout on tub & sink. Management sent someone to clean tub thank you. But it's still there.
Would I stay again? No
I have pictures, I wish I could post them
Commentaires de Gestion de l’hôtel
2 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hello Rhonda, Thank you for sharing your feedback with us. Sorry that this was your experience during the stay. Please know that this is not the standard of service we provide. We wanted to let you know that our team is working diligently in resolving the issue regarding the Hot tub and Bathroom tile as guests satisfaction and safety are always our priority. Please feel free to reach out to us directly so we can discuss your experience further and ensure we make things right for you. We greatly appreciate your review and are committed to 5 star stays for all of our guests. We would gladly welcome you back for an improved experience and hope to have that opportunity in the future.
par un voyageur
Review
Publié le 3 sept. 2024 sur HomeAwaySafe area and about 10 minutes walking distance from downtown where you will find so many things to do! Easy check in as well.
par un voyageur
Nice property, great location.
Publié le 20 août 2024 sur HomeAwayNice property, great location.
par un voyageur
Close to Downtown
Publié le 14 août 2024 sur HomeAwayIf you are looking for a close walkable place to downtown, this is it. 10 minute walk downtown - 20 minute walk to Amphitheater.
Bigger Kitchen, but everything else is pretty small.
No place to sit in back space or front yard.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hello Jeff, Thank you for taking the time to leave us a review and how you’ve appreciated the home’s proximity to places.
We strive to provide accurate representations of our property in our listings, including the size and layout, but we apologize if this was missed when you booked.
It was a pleasure hosting you and we would gladly have you back.
par un voyageur de Henderson
Nice Place but had issues
Publié le 23 juin 2024 sur HomeAwayThis is the second time I have stayed in these properties. Nice places in a great location. The problem was that we had to kill several spiders and there were multiple spider webs in the house. I contacted the management and they did seem to really care.
par un voyageur de Cranbrook, BC, Canada
Perfect Location
Publié le 17 juin 2024 sur HomeAwayThis home was in a perfect location within walking distance of downtown Bend. It had everything we needed at a reasonable price.
par un voyageur
Little side of duplex
Publié le 21 mai 2024 sur HomeAwayCute little place. Could use nicer towels and more wash clothes. Bedding could be updated.
Commentaires de Gestion de l’hôtel
2 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback on our property! If you needed additional linens or washcloths, we wish you had let us know during your stay so we could have promptly provided more for you. We always strive for 5-star reviews and are left wondering what we could have done to earn one from you. VRBO considers anything less than 5 stars as subpar, and your insights on what could have enhanced your stay would be invaluable to us. It was a pleasure hosting you, and we would gladly welcome you back in the future.
par un voyageur de Beaverton, Oregon
Great location
Publié le 17 mai 2024 sur HomeAwayWe really loved how close we were to downtown, we walked everywhere! I wish there were a couple more towels and a hand towel. Other than that we really enjoyed our stay.
Commentaires de Gestion de l’hôtel
2 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your thoughts about our property! If you needed additional towels, we wish you had reached out during your stay so we could have quickly addressed your needs. We aim for 5-star reviews and would love to know what we could have done to achieve that rating from you. VRBO regards anything below 5 stars as below standard, so your suggestions for improvement are highly valued. It was a pleasure hosting you, and we look forward to the opportunity to welcome you back.
par un voyageur
Small but lovely
Publié le 16 mai 2024 sur HomeAwayGreat communication and experience. The box fan was a bit wobbly and so we couldn’t use it in the end but other than that it was a great small property located a few mins from lots of great spots
par un voyageur
Great location
Publié le 3 mai 2024 sur HomeAwayWe enjoyed our stay. The place was clean. It is a bit small but they make good use of the space.
The code didn't work when we first arrived but someone got back to me right away amd we werw able to get in without having to wait long (maybe 10 minutes). Communication with iTrip was excellent.
