Note fondée sur 777 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Mauvais rapport qualité prix.

Publié le 14 avr. 2022 sur Hotels
Pas de ménage ni de changement de serviettes durant 3nuits ! Nous avons attendu la 2e nuit avant d’inavoué draps taie d’oreiller pour le cavale lit alors que nous avions réservé dès le départ pour un adulte deux enfants. Au petit dej, arrivés à 10h05, la seule fois où on a pu s’y rendre, tout était rangé !!! Pas sympa du tout … Le pking 10$ est aussi trop cher quand on reste plusieurs nuits comme nous … La chambre était très bien mais cela ne vallait pas le prix.
Commentaires de Gestion de l’hôtel
14 avr. 2022 par The Residence Inn by Marriott Bend, Gestion de l’hôtel
Dear Ethel, Thank your for taking the time to leave a review. I apologize that your stay did not meet your expectations. You are correct, we do our well service every 3 days, this begins the day after you check in. However, we are always available to deliver anything you need during your stay. I am sorry for the miscommunication in regards to breakfast times. We do charge a parking fee of $10 per night. We share a parking lot with multiple businesses, one being a hotel. We want our guests to have ample parking. Again, thank you for taking the time to leave your feedback. Best, Kelly
5 sur 5
par un voyageur

Publié le 24 déc. 2024
Commentaires de Gestion de l’hôtel
24 déc. 2024 par Beth, Gestion de l’hôtel
Richard, Thank you for taking the time to let us know you had an enjoyable stay here at the Residence Inn. Your business is appreciated!
5 sur 5
par un voyageur de Mountain View

Publié le 21 oct. 2024 sur Expedia
Check in was great! Booked a King Suite and was given one that had a bathroom connected to the bedroom. I really needed one that had the bathroom connecting to the living area. We were 3 people in total and accessibility was imperative for my mother. This REALLY made our stay and we will absolutely be coming back. (I actually confirmed that this type of configuration was available prior to booking otherwise our stay would most likely not have happened). Thank you so much! Great effort on 'Andrew's' part (I believe it was Andrew that check us in & provided me with assistance).
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Beth, Gestion de l’hôtel
Thank you for the high marks and kind words. We are so glad Andrew was able to get you checked into a room that met your needs.
5 sur 5
par un voyageur

Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par front desk, Gestion de l’hôtel
Wer'e glad that you enjoyed your stay. We hope to see you again soon!
3 sur 5
par un voyageur

Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Todd W, Gestion de l’hôtel
Courtney thank you for your survey. We really appreciate your feedback. Is there any other information you would like to share so the next time you're in town we can make your stay exceptional?
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Hotels
Fantastic!
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Todd W, Gestion de l’hôtel
Thank you for your rating. We really do appreciate your feedback. Looking forward to the next time that we can host you.
5 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Beth, Gestion de l’hôtel
Hello, ChrisThank you for giving us high marks. Your business is appreciated and we are thrilled that you enjoyed our on-site bar and our proximity to the Old Mill Shopping area.
5 sur 5
par un voyageur

Great Location

Publié le 11 oct. 2024 sur Hotels
Hotel was very clean and had a great breakfast. The location was great for walking around town.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Beth, Gestion de l’hôtel
Mario, thank you for your kind words. We take pride in our hot breakfast buffet and are so glad you enjoyed that as well as our locations walkability.
5 sur 5
par un voyageur

Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Beth, Gestion de l’hôtel
Thank you for giving our property high marks. We are glad you enjoyed our on-site bar and our proximity to Shopping at the Old Mill District. Your business is appreciated!
4 sur 5
par un voyageur

Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Todd W., Gestion de l’hôtel
Dear Nicholas, we really appreciate you taking the time to provide to us your feedback. Is there anything that we can do to improve our score with you? Perhaps make it up on your next visit? Have a beautiful day.