Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable and quiet
Publié le 9 oct. 2024 sur HomeAwayThis property has the essentials and is clean and quiet. Nice neighborhood to walk in. Close to downtown.
par un voyageur
Compact but comfortable
Publié le 8 août 2024 sur HomeAwayIt was quiet and enough room. Lots of supplies and the laundry was a real bonus.
Only issue we had was the front yard was full of burrs.
The back patio is nice but there is a tree in need of a branch to be trimmed. It was dropped a lot of sap and sticky stuff all over which stuck to our shoes and bare feet was not an option.. and the bigger issue was that the bedroom window does not lock.
But the inside provided all we needed which was wonderful.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Hello Tracy, Thank you for taking the time to leave us a detailed review.
Had you let us know that you were having issues regarding the Front yard, back yard and the bedroom window, our team would have gladly addressed them promptly to ensure a much seamless stay for you.
We hope to have the opportunity to host you again in the future and provide you with an exceptional experience!
par un voyageur
Bend house
Publié le 23 juill. 2024 sur HomeAwayWindow A/C not working properly- too small to cool house. Tub doesn’t drain- standing in ankle deep water after shower.
Commentaires de Gestion de l’hôtel
4 août 2024 par VrboOwner, Gestion de l’hôtel
Hello John, Thank you for letting us know about your experience during your stay. Sincerest apologies for the inconvenience that the AC and Tub drain has caused.
Had you let us know that the Tub was not draining properly, our team would have gladly addressed it promptly to ensure a seamless experience for you.
As for the AC, we understand that this has made quite a big impact on your stay and we have since ensured that the issue about the AC was addressed.
We greatly appreciate your review and are committed to 5 star stays for all of our guests. We would gladly welcome you back for an improved experience and hope to have that opportunity in the future.
par un voyageur
Easy location
Publié le 18 juill. 2024 sur HomeAwayLikes the location and ease to get in and out. Living room furniture not real comfy and internet was lagging, but overall a good space.
Commentaires de Gestion de l’hôtel
4 août 2024 par VrboOwner, Gestion de l’hôtel
Hello Lisa, we are delighted that you liked the location and find ease when it comes to checking-in and out. Had you let us know that you were having internet connectivity issues, our team would have gladly addressed it promptly .
Regarding the Living room furniture, we understand that not everyone has similar preferences when it comes to furniture. We do our best to ensure we provide a comfortable and clean home for all of our guests and we appreciate your feedback.
Thank you again and we hope to host you again in the future!
par un voyageur
Weekend trip
Publié le 23 juin 2024 sur HomeAwayOverall great central location
par un voyageur de Portland, OR
Location location location
Publié le 19 juin 2024 sur HomeAwayA great location to walk downtown or to the river and parks near Hayden Home Amphitheater. Quiet neighborhood and the cottage was clean and well
maintained.
par un voyageur de Santa Barbara, California
Nice little cottage - has everything except A/C
Publié le 13 juin 2024 sur HomeAwayI carefully researched a place that would work for attending the yoga festival and felt A/C would be needed in June (especially after a hot day of yoga). The cottage is exactly as described and has everything except the advertised air conditioning. Unfortunately, the iTrip staff supporting us seemed to have no clue. Their guidebook said there was A/C, the placards in the unit said there was A/C and it just didn't exist. I didn't appreciate ending every evening waiting for things to cool off. Otherwise, the unit is perfect - everything you need for a nice, cozy central Oregon stay.
Commentaires de Gestion de l’hôtel
28 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback Virginia. We apologize for the inconvenience you experienced regarding the air conditioning during your stay. We understand how important it is to have a comfortable environment. We have since installed AC units in the home to ensure our guests' comfort and to align with our advertised amenities. We appreciate your understanding and are pleased to hear that otherwise, the unit met your expectations! We hope to have the opportunity to host you again in the future and provide you with an even better experience.
par un voyageur
Great 3 week stay
Publié le 1 juin 2024 sur HomeAwayGreat location, clean house, and enjoyed our stay! We stayed for 3 weeks and would stay again. The bathroom was nice and spacious too.
par un voyageur
Great Spot!
Publié le 6 mai 2024 sur HomeAwayI stayed here for a few days while in bend and it was a really cozy house! The full kitchen was great, bed and couches were super comfortable. Only downside was we couldn’t figure out how the tv worked for possible streaming but there were a few dvds to select from. Overall a great stay in a great location.
par un voyageur
Nice Pet Friendly House But Could Use Some Help
Publié le 2 mai 2024 sur HomeAwayThis is a decent sized home in an area of Bend that is very close to nice places to eat and drink. Our main issue was the two places to sit in the living room. The main sofa was very uncomfortable to sit on for more than a minute of two and the little futon type settee may have been more uncomfortable than that. Now this was not a deal breaker, but I am older (71) and disabled, so we spend a little more time in our room and sitting than the average visitor to Bend, and a comfortable place to hang out was just not there. For us anyway. But the price to stay was GREAT, and the bed comfortable. They also had a great kitchen. If they upgraded the sitting, we would return for sure. Thanks.
Commentaires de Gestion de l’hôtel
20 mai 2024 par VrboOwner, Gestion de l’hôtel
Don, we're glad to hear that you appreciated the location and amenities of the home, including the comfortable bed and well-equipped kitchen.Thank you for your feedback on the seating options in the living room. We know our guests can have different preferences and we attempt to accomodate all of them. Ensuring that our guests have a comfortable and enjoyable stay is a top priority for us. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back and providing you with an even better stay.
