Avis Serene log cabin surrounded by trees with private hot tub - dog-friendly

Rustic & private, this cabin exceeded our expectations. Dog friendly with a hot tub are two of our requirements, but this property was so much more than we thought. The back deck was a great outdoor area for relaxing & it even included a deck upstairs outside the loft bedroom. Everything was stocked and clean (the staff did a great job readying it for us) & the hot tub was serviced hours after checking in. It was a nice little spa that was enjoyed by all throughout our visit.

Usually, we start with the pros, but we’re definitely going to start with the cons. Cons - check in instructions were a bit confusing. It told us we needed a code for the gate, which we didn’t, so it just started from there. There was dog poop everywhere. Dishes weren’t clean (there’s no dishwasher, but there were crusted food specs on all of them. Then, there’s this secondary living space behind the house that isn’t mentioned in the listing or in pictures. Does someone live there? Should we be expecting other guests to share the space with? Like, just let us know! The bathroom is TINY and there’s no where to stash stuff, including a towel. There aren’t blinds on a bunch of the windows, so that made the stay much less private. Though this property was at the back of the property, there are still neighbors. There’s also a RV parked on an adjacent property that was directly next to the hot tub, and was a bit uncomfortable to use. The hot tub was murky and disgusting. Then, we had been at the property an hour when an unmarked service vehicle pulled up and drained the hot tub. So though we were grateful for being able to use the hot tub during the trip, we couldn’t our first night and the unexpected service man was shocking and scary. The hot tub jets also would go on and off at will. Oh, and the fire starter stick was out of propane. There were three keys left for us, and no explanation to what they were to. Pros - inside the house was nice and rustic. We just wanted a quiet cabin getaway and this served well for that. The beds were comfortable. The kitchen was well stocked, after I washed everything to ensure it was clean. The hot tub, after it was cleaned, was nice, but not private. Lots of blankets to cozy up with, and we enjoyed the fireplace a lot. 15 minutes to restaurants and downtown Sunriver, so bring your own entertainment. There are no bikes/bike paths. Not having to worry about scrubbing every surface was nice! Keyless entry was cool. Suggestions- add a little shelving in the bathroom above the toilet. Throw up some curtains so we can have privacy. Let your guests know about the secondary living space in the back. And keep your hot tub usable, cleaned and hot.

Perfect cozy cabin. Thank you for being pup friendly! Great for our little family and enjoyed the private hot tub space.

We’ve rented this place several times. Nothing fancy but just very relaxing. Enjoyed the quiet back patio and hot tub. Just a simple place with privacy and quiet surroundings.

Overall our stay was nice at this nice little cabin in a residential neighborhood, but on enough land you feel you are further out. The fact it was fenced in was an added bonus for our dogs. The cabin had a ton of charm, loved the wood fireplace, and the hot tub. The only things that could be a huge improvement would have been a dishwasher (saw many other complaints about this). There was also no cleaning supplies for the kitchen such as sanitizer spray for the countertops or stove top. And it also was unfortunate there was no bathroom in the upstairs loft area. Having to navigate to the second floor (note there is no light on the stairwell) was a bit precarious and somewhat dangerous. We would probably stay here again, but just know the limitations and to be prepared.

The cabin is overall very cute and cozy. But there were problems. The hot tub was green and cloudy. And unsanitary to use. According to google you have to drain it and scrub it before it can be used again. Temps dropped into around 28 degrees and we were left no newspaper like the book said to make a fire. The hot shower nozzle was broken off when we arrived and the broken piece was by the sink? making it difficult to turn on. Plus no lighting by the shower so you showered in mostly the dark. And last the blankets on the couches were not cleaned. I took pictures of how filthy and caked with dirt they were I wouldn’t stay here again.

Check in great, all done by text or email. Check out 10:00, a bit early. Cabin was as explained in add. Cozy and comfortable. TV was a bit hard to figure out. Nice getaway.

Rustic is what we were going for so that's great, and there are a few things this place could use to be worth the price, such as a light over the kitchen sink and some basic supplies like all purpose cleaner for counters. It would also be nice if there was some art on the walls. The place was clean and comfortable enough. Bed was super comfy. There is one bathroom with one teeny tiny shower. The hot tub is in the back and the deck is tiny compared to the photo, but that's fine with me as I don't want that far of a walk in the freezing weather between the house & hot tub. The property is large and sparsely wooded, and at a corner so you almost feel you're out in the woods rather than a neighborhood. One reason we selected this place is it said it allowed multiple dogs. Apparently that changed between booking and our trip, and there was quite a hassle to add a second dog. I called to pay the nightly fee and was told the listing only said 1 dog was allowed and there were no notes about any changes. I spent a very frustrating hour trying to email Vacasa screenshots of the listing that showed 4 dogs max before they finally got a supervisor on the phone with me who explained their emails were backed up 3 days (whatever that means and why didn't the agent know that if so?) and gave me her cell number so I could text her photos. In the end they honored it, and allowed the dog, but still charged me for one of the two nights of dog fees, plus tax. Personally I would have waived the fees after such a hassle. I've had issues from renting through an agency before, such as the access code not working and nobody I could get a hold of could get a hold of anyone who could resolve the issue, meanwhile I'm standing out in the cold because there's no cell reception in the parking garage. I will count renting directly from the owner highly among other attributes when selecting homes in the future!

The property was well kept and clean. Location was great and we all loved the plot size - didn’t feel like you were on top of your Neighbour

The house was OK, a bit rustic. It was difficult to get warm in the AM, when it was 15 degrees outside. There was an irritating bright light on the building behind the house (the additional building isn't mentioned in the information about the house) that shined through the window coverings at night. There was a lack of instructions for the heater unit, and for the W/D (i.e., the 220 plug for the hot tub had to be disconnected and the W/D plugged in, turning the breaker off and back on between switching cords - and no indication there the plugs are [in a closet behind the W/D]). The communication with the manager, Vacasa, was spotty, especially with what appeared to be the national office. We were told by them that there was no BBQ (although a photo shows one) but there was one. We were told that wood was not provided for the touted wood-burning stove (there was). We finally were contacted by a local Vacasa rep. who was much more hopefully. We've had similar circumstances with Vacasa managed properties elsewhere. The area in this part of Oregon is beautiful and well worth visiting.