Note fondée sur 378 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Time share pressure. Rooms not updated. Ok
par un voyageur
Timeshare sales pitch and check-in
Publié le 30 août 2024 sur HotelsI was surprised to be confronted with a timeshare sales pitch at check-in. They pressured me to change my 1 day schedule to attend a 90 minute sales presentation. Several polite refusals did not dissuade them until I finally demanded my keys and walked away. After that poor beginning, the room was fine, but I was left with a sour opinion of the resort.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Murphy bed when pulled out from the wall, came crashing down, must weigh 100 pounds and springs apparently worn out. Luckily I am 6'3" and 230 lbs. if I had been a small child I could have been killed. when we checked out I recommended they not rent this suite to any family with small children.
one of the two swimming pools and two of the three hot tubs were "down for maintenance." the one running hot tub had loose cement on the edge of the stairs going down into it, tiles broken off the side, loose surface tiles around it, and a sign where the button for the jets is, "jets out of order."
the one operating pool also had loose surface tiles around it, saw people tripping over them.
one hot tub down for maintenance is in the open area where families are using the one operating pool and there is no fencing or even tape around it to keep children from falling in it. very dangerous. saw lots of small children around the area.
NO WAY should you be renting this property while it is in this condition.
par un voyageur de Longview
Publié le 28 juill. 2024 sur Expedia
Beautiful location. Bar had the best margaritas.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Liked the remoteness of the property and the amenities. The amenities could use some TLC and some were under construction to do that (others need a bit too)
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Staffs are very friendly and helpful
par un voyageur
Publié le 8 juill. 2024 sur Expedia
I was not I formed by Expedia that I was booking a time share condo. We were subjected to a high pressure sales pitch upon checking in. Very frustrating Expedia.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
par un voyageur
Publié le 3 juin 2024 sur Expedia
1) My 89-year-old mother was put in a room with six steps to get into it (we were told “one, maybe two”). Once in, she couldn't really leave. 2) My room had someone else living in it, and the door between our room and the next suite had no functioning lock. 3) My room was filthy. 4) My room had no clean towels, someone else's clothes, and dirty laundry in the hamper. 5) My room had no telephone. 6) My room was on the third floor, so I had to go down two flights and across the building to my mom's room to use her phone to report problems (and I have a bad knee) -- three times! 7) The bed had some sort of biting creature in it (I woke up covered with bites). 8) The mattress was so bad, I threw my back out after sleeping on it.) 9) I asked the front desk for a phone in my room and was told there were no available phones. 10) I asked to be switched to a clean room and was told it wasn't possible. 11) I went to the front desk and asked for clean towels and was told it wasn't possible. 12) A pocketknife on the bedside table went missing, while housekeeping (or the people in the next room) came in to clean out the clothes and other personal possessions from our room. 13) After housekeeping "cleaned" our room, the bathroom was still dirty, no clean towels, and someone else's toiletries all over, tables were layered in dust, etc. 14) There were no chairs, table, microwave/mini-fridge, coffee, etc. in our room; it was just a bed & bathroom.
