Note fondée sur 930 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Guy at the front desk was amazing. Very quiet, comfortable room
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Front Desk, Gestion de l’hôtel
Thank You
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The room was so dirty and outdated. Blood stains on our sheets, top sheet wasn't even on the made bed, we had to find one and put it on, no soap, no cups for coffee, broken smoke detector, broken sliding door screen, kleenex box in bathroom was empty... Floors were so gross, could hardly get the faucet to turn on. I could go on. Don't stay here.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Front Desk, Gestion de l’hôtel
Please contact the hotel.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
I've stayed at a Shilo Inn previously at a different location and that experience and property was fantastic so I was excited to stay at this one.
I was so sorely disappointed in this property, room and especially the front desk agent. He was rude, unhelpful and in a 3 night stay there was no maid service - no replacement of used towels - nothing. The room was not clean, the chairs had rips in the arms, the room was filled with cobwebs, the back patio wall was filthy and I killed two very big wolf spiders. It's just like the property manager hasn't been in the room for years and doesn't care. To stay in a hotel is a rare treat for me and I specifically chose this name brand to stay at for a work conference. While the training I attended was amazing, I didn't look forward to going back to my room at the end of each day. That front desk guy needs a customer service 101 lesson!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Front Desk, Gestion de l’hôtel
Please contact the hotel.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The faucet on the whirlpool tub was very loose. Not enough towels.
Beautiful location on the river. Nice fireplace
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank You for a nice review.
par un voyageur
Beautiful and Great Service
Publié le 26 sept. 2024 sur HotelsThis is a very peaceful and beautiful property
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank You for a nice review.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank You
par un voyageur
Publié le 24 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank You
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The jacuzzi tub was filthy. Hair in the shower. Clothes left from the previous person in the head board of the bed.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk, Gestion de l’hôtel
Please contact the hotel.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This property is severely outdated. You had ducks swimming in the outdoor pool
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk, Gestion de l’hôtel
Ducks in outdoor pool, geese on the river, deer all over the property.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Building was pretty
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank You
