4/10 – Médiocre
Amy & Jeb B.
8 janv. 2025
Nice house and location, so much deferred maintenance…
The heat did not work initially. We spent hours texting the owners trying to troubleshoot it. Eventually they said they would have someone come by the next day to look at it. We expressed our concerns because we have a 5 month old baby that cannot use covers yet to stay warm, the low for the night was 22, & the bedrooms were rapidly dropping temperature. After we pushed they finally agreed to send someone that evening. When we asked if the house has any space heaters the owners told us to “go jump in the hot tub to stay warm” to which we explained again that we weren’t currently cold & were simply worried for how cold it would get overnight, especially for our baby. The heat was eventually fixed that evening by the HVAC guy, but we lost the entire evening dealing with it. Our final morning the hot water would not work in the house, so we could not take showers prior to checking out. When we texted the owners they replied 3 hours later after we had checked out. A cheap motel would have at least had heat & hot water. Other problems: dishwasher doesn’t properly seal so it leaks a ton of water, since it doesn’t seal it beeps at you constantly, garage clicker doesn’t work, we found 2 live mice in the house (likely from the bags of trash in the garage from prior guests). I think we got unlucky that everything broke while we were there - but as long as they don’t have it properly maintained, this will be a risk of staying here. The owner never offered any refunds for any of this.
Amy & Jeb B.
Séjour de 2 nuits en décembre 2024