Note fondée sur 630 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Hotels
Friendly, helpful staff. Had a relaxing stay. Slept well.
Commentaires de Gestion de l’hôtel
31 août 2024 par Property Manager Jack, Gestion de l’hôtel
Hello Greg,Thank you for taking the time to leave us a review, it is certainly appreciated by everyone here.I am pleased to see that you had a good nights rest and enjoyed your relaxing stay with us.We hope to see you again soon!Kind regards,Jack CookeProperty Manager
par un voyageur
Publié le 30 août 2024 sur Wotif
Great location and walkable everywhere
Commentaires de Gestion de l’hôtel
31 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good morning Graham,Thank you for taking the time to leave us a quick review, it is certainly appreciated.I am pleased to see you enjoyed your stay, and we look forward to hopefully seeing you again soon.Kind regards,Jack CookeProperty Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
The lovely receptionist was most helpful in securing a room suitable for a couple of oldies not being able to walk up and down steps.
Commentaires de Gestion de l’hôtel
30 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good morning Lyn,Thank you for taking the time to leave us a quick review, it is most certainly appreciated!I am pleased to hear that you were able to secure a more suitable room, and I shall pass on your appreciation to Lauren.We hope to see you again soon when next you find yourself in Bendigo.Kind regards,Jack CookeProperty Manager
par un voyageur de Castlemaine
Publié le 28 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
29 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good morning Phillipa,Thank you for taking the time to leave us a review, much appreciated.If there is any feedback you could provide to assist us in improving upon our services and the property, please do not hesitate to reach out, it would be very helpful.Kind regards,Jack CookeProperty Manager
par un voyageur
Publié le 27 août 2024 sur Wotif
Close to town centre and good pubs for a meal.
Shower head could be a little higher but the rooms were very comfortable
Commentaires de Gestion de l’hôtel
29 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good morning Carol,Thank you for taking the time to leave us a review, it is always appreciated and informative.I am pleased to see you enjoyed the location, we are quite fortunate indeed, being within the CBD. My apologies regarding the shower head being a tad short for you in placement; we will look into modifying a few rooms to accommodate taller patrons. We look forward to hopefully seeing you again soon when next you find yourself in Bendigo.Kind regards,Jack CookeProperty Manager
par un voyageur
Publié le 25 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
29 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good morning Fanienne,Thank you for taking the time to leave us a review, much appreciated.I do hope you enjoyed your stay with us, and we look forward to seeing you again when next you find yourself in Bendigo.Kind regards,Jack CookeProperty Manager
par un voyageur
Publié le 18 août 2024 sur Wotif
Wonderful reception staff. Helpful and generous advice on where to eat.
Commentaires de Gestion de l’hôtel
18 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good morning Angela,Thank you for taking the time out of your day to leave us a review, it is always appreciated by everyone here.You certainly cannot travel on an empty stomach, so being in the know regarding the best bites to eat goes a long way.We hope to see you again soon when next you find yourself in Bendigo, until then take care!Kind Regards,Jack CookeProperty Manager
par un voyageur de Sans Souci
Publié le 18 août 2024 sur Expedia
Good location. Easy walk to the city centre. Spacious room.
Commentaires de Gestion de l’hôtel
18 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good morning Brian,Thank you for taking the time out of your day to leave us a quick review, much appreciated.I am pleased that you enjoyed the property and our location, as we also quite enjoy the view and proximity to the CBD.We hope to see you again soon.Kind Regards,Jack CookeProperty Manager
par un voyageur
Publié le 15 août 2024 sur Wotif
The compassion of the staff, especially Jack, made this stay outstanding.
The rooms were basic yet cosy enough to be able to relax.
Showers were amazing pressure however body wash would of sold us better than bar soap (a very minor issue haha)
Will definitely come back here on our next bendigo trip
Commentaires de Gestion de l’hôtel
16 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good evening Sarah,A big thank you from all of us here for taking the time to leave us a such a lovely review, it is very much appreciated.We all love what we do, but a little affirmation never hurts.Thank you as well for the feedback regarding the soap, I am pleased that you mentioned it, any feedback is always good feedback; as it allows me the opportunity to improve upon the property and our services.We shall look forward to seeing you again when next you find yourself in Bendigo.Kind Regards,Jack CookeProperty Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Have stayed here before - very happy to be upgraded upon arrival - 😊 our only criticism would be hearing & seeing the “elderly owner” yelling & telling off young male reception staff - not professional at all !
Commentaires de Gestion de l’hôtel
16 août 2024 par Property Manager Jack, Gestion de l’hôtel
Good evening,Thank you for taking the time to leave a review, it is always appreciated, and any and all feedback is both valuable and encouraged.My apologies regarding the situation you were exposed too. It is a family business, and young Connor is the grandson of the owner, sometimes with family business it can be difficult to seperate the family from the business at times. Regardless, again, my apologies.I am pleased that you enjoyed your stay overall, and hopefully we will see you again soon when next you find yourself in Bendigo. Take care!Kind Regards,Jack CookeProperty Manager
