Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Anuj, Gestion de l’hôtel
Dear Guest,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.
par un voyageur
Publié le 10 juin 2024 sur Expedia
I'd previously visited this particular property for a family member's wedding and I got to experience staying here for close to 3 nights on an extended stay in May 2024.
This is one of the first hotel rooms that feels like coming back to a cosy home/nest since they have a nice little kitchenette with induction stove tops and a microwave and essential vessels/cutlery.
The A/C was maintainable at a decent room temperature - it is nestled in a very posh, quiet residential neighborhood and the dining options provide an optimal combination of Indian and Continental cuisine! Overall, consider me happy, pleased and very satisfied!
Commentaires de Gestion de l’hôtel
17 juin 2024 par Anuj, Gestion de l’hôtel
Thank you Krithika for the wonderful review and choosing to stay at Grand Mercure.We are glad that you had a pleasant stay with us and were well looked after by the team.The team is looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager
par un voyageur
Publié le 3 avr. 2024 sur Expedia
Nice property in a safe neighborhood. Quite a few nice restaurants within walking distance about 15 mins or so. A tad bit pricey but overall I was happy as safety as my top priority and proximity to where I needed to go.
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Anuj, Gestion de l’hôtel
Hello Nandita,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.
par un voyageur
Publié le 29 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Anuj, Gestion de l’hôtel
Hello Tong,We loved your review. Thank you for your appreciation and recognition of our team's efforts. Eagerly waiting for your next stay soon. Stay safe and take care.Best RegardsAnuj C.General Manager.
par un voyageur
Publié le 9 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par Anuj, Gestion de l’hôtel
Thank you for the wonderful review and choosing to stay at Grand Mercure.We are glad that you had a pleasant stay with us and were well looked after by the team.The team is looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager
par un voyageur
Publié le 1 mars 2024 sur Expedia
A gem of a property, tucked away in a quiet neighborhood, immune from the hustle and bustle of Koramangala's energy.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Anuj, Gestion de l’hôtel
Dear Deap,Thank you for the wonderful review and choosing to stay at Grand Mercure.We are glad that you had a pleasant stay with us and were well looked after by the team.The team is looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Anuj, Gestion de l’hôtel
Dear Anjali,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Anuj, Gestion de l’hôtel
Dear Meghana,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager
par un voyageur
Publié le 21 déc. 2023 sur Expedia
Very friendly personell, especially house keeping and restaurant staff. Very good restaurant food and breakfast.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par . , Gestion de l’hôtel
Thank you so much for your brilliant review, we love it. I am so happy to read how much you enjoyed your stay with us.The entire team is delighted regarding your comments and they sincerely appreciate your kind gesture.We are really looking forward to welcoming you back.Best regards,Anuj ChaudhryGeneral Manager
par un voyageur
Publié le 20 déc. 2023 sur Expedia
Not the best staff and not well trained. Check in and out was a procedure and terrible security personal. In India no one walks around with their passport. They would not let me daughter in after she showed them her passport on the phone plus a drivers licence. They argued with us in the lobby. Never going there again.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par ., Gestion de l’hôtel
Dear Mr. Kumar,Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Requesting for passports and visa details for foreign nationality is mandatory and as per legal compliance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm Regards,Anuj ChaudhryGeneral Manager
