Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
Good
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Small rooms, no almirah, no iron and board. Not refunded for the period i have not stayed
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Harish Kamath, Gestion de l’hôtel
Dear Mr. Deepak, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. For making every guest informed we have mentioned our room size of every category in our booking engine. After considering several feedbacks we are coming up with larger size rooms in our extended wing in our premises. This will be operational in September and will service your concern on room size and cupboard for luggage.In regards to not refunding on your remaining nights. Your reservations on a special discounted tariff which was non cancellable.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at +91 953888 7066 or harish.kamath@ihg.com. Sincerely, Harish Kamath General Manager
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Harish, Gestion de l’hôtel
Dear Mr. Subash, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to train our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your valuable comments.Sincerely, Harish Kamath General Manager
par un voyageur de Santa Ana
Publié le 6 juin 2024 sur Expedia
Excellent customer service.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Harish, Gestion de l’hôtel
Dear Mr. George, Thank you for taking the time to tell us about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to enhance our brand and motivate our team members. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.Sincerely,Harish Kamath General Manager
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juin 2024 par Harish Kamath, Gestion de l’hôtel
Dear Ms. Madhura,Thank you very much for taking the time to review our hotel. It gives us great pleasure in knowing that you really enjoyed your stay at the hotel. We would also request you to please elaborate your feedback for benefit of future guest.Thank you so much for your feedback and we look forward to welcoming you back. Sincerely,Harish KamathGeneral Manager
par un voyageur
Publié le 18 mars 2024 sur Expedia
Dipankar at the cafeteria helped me with a hot tea. A good attention to detail from him.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Harish, Gestion de l’hôtel
Dear Mr. Rahul, Thank you for taking the time to tell us about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. Please know that your feedback is extremely valuable to us. We were also happy to see recognizing our team members contribution in making your stay memorable. We hope to see you back with us soon in near future. Again, thank you for choosing Holiday Inn Express.Sincerely,Harish Kamath General Manager
par un voyageur
Publié le 21 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Harish, Gestion de l’hôtel
Dear Mr. Pradip, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to extend my sincere apology for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to train our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Sincerely, Harish Kamath General Manager
par un voyageur
Publié le 4 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Divya Anantharaman, Gestion de l’hôtel
Dear Subba,Thank you for taking your time in reviewing us.We are glad to see that your recent experience with us exceeded your expectations, we look forward to welcoming you back soon.Sincerely,Divya AnantharamanGeneral Manager
par un voyageur
Publié le 26 sept. 2023 sur Expedia
Good for few days
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Divya Anantharaman, Gestion de l’hôtel
Dear Gaurav,Thank you for taking your time in reviewing us.We are glad to see that your recent experience with us exceeded your expectations, we look forward to welcoming you back soon.Sincerely,Divya AnantharamanGeneral Manager
par un voyageur
Publié le 22 sept. 2023 sur Expedia
The quality of in-room dining food was bad. The food orders for dinner was made in the morning or noon and the same was re-heated and served at dinner.
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Divya Anantharaman, Gestion de l’hôtel
Dear Jagan,Thank you for sharing your experience with us, and we sincerely apologize for the disappointment you encountered during your recent in-room dining experience at our hotel.We deeply regret that the quality of the food did not meet your expectations.Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide you with an exceptional dining experience.Sincerely,Divya AnantharamanGeneral Manager
