Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Business trip Bangalore
Publié le 25 sept. 2019 sur HotelsQuite nice feeling, they have 3 restaurants, one of them on the pool.
Can eat “asiatic” style or “French” style.
par Gacon de Lyon
très bon service
Publié le 8 avr. 2014 sur HotelsBonne
Commentaires de Gestion de l’hôtel
14 juin 2014 par Ajay Sampige, Gestion de l’hôtel
Dear Guest,
Thank you for staying with us at the Ibis Bengaluru Techpark and for taking the time out to give us your generous feedback.
We look forward to your next visit to the hotel while in Bangalore.
Warm regards,
Ajay Sampige
Hotel Manager
Ibis - Novotel Bengalur Techpark
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 10 août 2024 sur Hotels
par un voyageur
Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Sandeep Johri, Gestion de l’hôtel
Dear Arun,Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sandeep JohriGeneral ManagerNovotel Bengaluru Outer Ring Road
par un voyageur de Oberursel
Publié le 28 janv. 2023 sur Expedia
Descent hotel to stay in Bangalore
par un voyageur de Herndon
Publié le 31 déc. 2022 sur Expedia
par un voyageur
Publié le 25 sept. 2022 sur Expedia
1. For got welcome letter with QR code for room service
2. When the QR code is used, you land on a page where room service menu is nearly impossible to find. It’s at least 4 clicks while it should be 1 click
3. The work chair is the most un-ergonomic chair ever made by man. It’s designed to damage your back.
4. The bathroom fitting were leaky and flooded the place with water.
5. One person who came from room service tightened the fitting and said he would send someone to mop up the water. This person never arrived. After waiting for 12 hours, and calling repeatedly for some help, someone finally cleaned it up the next day
6. The storage space doors are designed to confuse you. Either the left or right door will open, but both look alike, so you have to guess each time. Stupidest design ever.
7. When I asked to speak to the manager of the hotel, they said he is busy and that he will call back, but he never did.
8. I am sorry I can’t remember the 20 other things that were wrong. This is just a sample.
9. I will never stay here again.
10. I will make every effort possible to save as many people as possible from the torture of a stay at this place.
par un voyageur
Terrible service
Publié le 11 juill. 2022 sur HotelsHorrible and inconsistent service despite of being a high end hotel.
1) no one picks phone when i tried to call concierge several times. Finally i had to walk down and tell them each time
2) i tried to extend my stay and the staff (Naveen) had no clue to help me with it
3) i tried to use the premier lounge and sadly they could not verify if im a premier member . The staff is lousy and not helpful at all
par un voyageur
Publié le 13 avr. 2022 sur Hotels
Customer service is too bad. They see claims 5 star hotel and their service is less than 2 star hotel.
Commentaires de Gestion de l’hôtel
18 mai 2022 par Maverik Mukerji, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Maverik Mukerji
General Manager Delegate
Novotel Bengaluru Outer Ring Road
