Note fondée sur 441 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jaci, Gestion de l’hôtel
Dear Rebecca,Thank you for taking the time to tell us about your experience at Staybridge Suites BENTON HARBOR - ST. JOSEPH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The room kind of smelled like smoke and there was a used empty water bottle in the room. So cleaning could have been better but overall the room was pretty good!
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Room was great. Staff was super friendly!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Jaci, Gestion de l’hôtel
Dear Donna,Thank you for taking the time to tell us about your experience at Staybridge Suites BENTON HARBOR - ST. JOSEPH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur de calumet city
Publié le 10 sept. 2024 sur Expedia
Clean.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jaci, Gestion de l’hôtel
Dear tera,Thank you for taking the time to tell us about your experience at Staybridge Suites BENTON HARBOR - ST. JOSEPH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
It's a fine hotel for the cost, but they were clearly understaffed. The breakfast room had garbage piling up so badly it was gross, they didn't respond to requests and now I can't even get anybody to answer the phone to get a shirt I left there sent to me.
There are two very similar hotels right next to them. I will try those next time to see if they have better service
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Such a disappointment. Told staff the air conditioning wasn’t working. Staff said there’s nothing he could do after calling his manager. Told the manager the next morning about the situation and she said he never called her. After the manager found out about the situation, she didn’t do anything to help. So our family of 4 just continued boil in the room after 3 attempts of asking for help. The morning after we even saw some beg bugs on the bed. 😒 Our family always stayed there when we visited Benton Harbor but never again!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
The first room had stains on the sofa and the second suite was smaller than the original one i booked over all was a good stay
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Clean and breakfast had plenty options, stay was helpful and kind
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Jaci, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to tell us about your experience at Staybridge Suites BENTON HARBOR - ST. JOSEPH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
par un voyageur
Publié le 30 août 2024 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
The room was nice and clean and the breakfast was awesome.
