Note fondée sur 150 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2023 par Super 8, Gestion de l’hôtel
Thank You
par un voyageur
Publié le 11 sept. 2024
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VICKY, Gestion de l’hôtel
Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed your stay with us. Our team works hard to create a welcoming and comfortable environment, and it means a lot to us to know our efforts made a positive impact on your experience.We look forward to the opportunity to host you again in the future. Safe travels and see you soon!
par un voyageur
Publié le 28 août 2024
The property is tucked between a major highway and a truck stop with a drive-thru restaurant. I was concerned that it would be very noisy in the room but it wasn't.
Commentaires de Gestion de l’hôtel
28 août 2024 par VICKY, Gestion de l’hôtel
Thank you for sharing your feedback with us! We’re delighted to hear that despite our location between a major highway and a truck stop with a drive-thru restaurant, you found your room to be quiet and comfortable. We understand how important a peaceful environment is for a pleasant stay, and we’re glad that our efforts to provide soundproofing and a restful atmosphere met your expectations.If you have any other comments or need assistance during your future visits, please don’t hesitate to let us know. We look forward to welcoming you back!
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par VICKY, Gestion de l’hôtel
"Thank you for letting us know! We're delighted to hear they enjoyed their stay. If they have any feedback or if there's anything we can do to make their next visit even better, please don't hesitate to reach out. We look forward to welcoming them back!"
par un voyageur de Des Plaines
Publié le 26 juin 2024 sur Expedia
It’s cheap and right by the highway, these are the only things going for us
Commentaires de Gestion de l’hôtel
27 juin 2024 par VICKY, Gestion de l’hôtel
"We're glad to hear you appreciated our convenient location and affordable rates. We're constantly striving to improve, so your feedback is valuable to us. If there's anything else you'd like to share or if you plan to stay with us again, please reach out. We look forward to welcoming you back!"
par un voyageur
Publié le 24 juin 2024 sur Expedia
Please stay anywhere else. The room was covered in dried stains on the walls, dried blood in the bathroom and filthy streaky showers. There were dead bugs along the floor and the area in which it was in seemed very sketchy.
Commentaires de Gestion de l’hôtel
24 juin 2024 par VICKY PATEL, Gestion de l’hôtel
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you described during your recent stay with us. Please be assured that this does not reflect the high standards we strive to maintain.We have immediately addressed the issues you mentioned with our housekeeping and maintenance teams to ensure that such incidents do not recur. Your feedback is invaluable to us as we continually work to improve our services and facilities.We understand the importance of a clean and comfortable environment for our guests, and we deeply regret that we fell short in this instance. We would like to extend our apologies and offer our assurance that your concerns have been taken seriously.Should your travels bring you back to Super 8 Benton Harbor, we would appreciate the opportunity to restore your confidence in our hotel and provide you with a much more enjoyable stay.Please feel free to contact me directly at [your contact information] if there is anything else we can do for you.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par VICKY , Gestion de l’hôtel
Thank you for your feedback!
par un voyageur
Publié le 20 juin 2024 sur Hotels
Nice and clean. Recently redone. Only this is I wish the bed was softer
Commentaires de Gestion de l’hôtel
20 juin 2024 par Sunny, Gestion de l’hôtel
Thank you for taking a time to give us a good review. Looking forward to welcome you in future times.
par un voyageur
Publié le 5 juin 2024 sur Expedia
I'm a night nurse and reserved a room to sleep for the day before I went back into work. I called ahead and explained, and the guy who checked me in remembered me from our phone conversation so checking in was no issue. The room was newly renovated and looked amazing for a lower-cost hotel. If you're looking for an affordable option, stay here. It was very very nice.
Commentaires de Gestion de l’hôtel
10 juin 2024 par VIHUL PATEL, Gestion de l’hôtel
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our staff was able to make your check-in process smooth and that you enjoyed our newly renovated room. We strive to provide a comfortable and affordable stay for all our guests, and it’s great to know we met your expectations. We hope to welcome you back again soon! Feel free to adjust as needed!
par un voyageur
Publié le 15 mai 2024 sur Expedia
Had to work to get a receipt copy. Lawn mower was blocking the ramp so we couldn't just roll the suitcases down to our room. They are located next to a truck stop which has a loud speaker going all night (not their fault; just worth noting).
Commentaires de Gestion de l’hôtel
10 juin 2024 par VIHUL PATEL, Gestion de l’hôtel
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the lawn mower blocking the ramp and the noise from the nearby truck stop. We appreciate your understanding that this was beyond our control. Your comments are valuable to us, and we will address the ramp accessibility issue with our maintenance team to ensure it doesn’t happen again. We hope to have the opportunity to provide you with a better experience in the future.
