Note fondée sur 58 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,5 Propreté de la chambre
5,0 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 7 avr. 2024 sur Hotels
Very decent hotel in modern jap style. Warm services, dust free room clean. Free spring and snacks. 2 minutes walk from Beppu Station. Just perfect.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Hotel Customer Support, Gestion de l’hôtel
Thank you very much for choosing our hotel.We also thank you for choosing our hotel for your trip.We are very pleased that you enjoyed your hotel stay with us.We will make every effort to make your stay with us as pleasant as possible, and we look forward to your continued patronage.
4 sur 5
par un voyageur

Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Customer support, Gestion de l’hôtel
Thank you for booking our facility. We are very pleased to receive your highly positive review. We hope you will stay agian in our hotel as we strive to satisfy our guests in the future. We look forward to welcoming you again.
3 sur 5
par un voyageur

Bad service,good room

Publié le 15 févr. 2024 sur Hotels
The room and location is so good.but communication is very bad.Owner have to send me password code 1day before check in but they don't.you have to use local telephone to call them and ask for the code. So terrible
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Customer support, Gestion de l’hôtel
Thank you very much for choosing our hotel. Thank you for taking time out of your busy schedule to provide us with your valuable feedback. We are very sorry that we could not meet your expectations regarding check-in, despite your compliments. We will do our best to make your stay as comfortable as possible. We look forward to serving you again.
4 sur 5
par un voyageur

Publié le 13 févr. 2024 sur Expedia
돈키호테 뱃푸점이 바로 옆에 있어 쇼핑하기 좋습니다. 유명하다는 식당들이 도보로 이동할 만한 거리에 있습니다. 호텔이 매우 청결하며 조용한 주택가에 위치해 있습니다. 프런트 데스크가 없는 무인호텔로서 체크인 24시간 전에 도어락 코드가 담긴 이메일을 보내준다고 하였지만 체크인 당일 아침에 제가 직접 요청을 한 이후에야 이메일을 보냈습니다. 이 점만 빼고는 만족스런 호텔입니다.
4 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Expedia
I would give a 5 stars if the staff could send me the check in instruction on time and before check in time. I had to use Expedia customer service to contact the Hotel staff and get the door code.
2 sur 5
par un voyageur

Publié le 29 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Customer support, Gestion de l’hôtel
Thank you very much for choosing our hotel. We would also like to thank you from the bottom of our hearts for taking time out of your precious time to give us your evaluation.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 janv. 2024 sur Hotels
3 sur 5
par un voyageur

Publié le 11 janv. 2024 sur Expedia
一階だったのですが、2階からの走り回る音、足音がかなり響いたので、利用される方にはもう少し周りの利用者への配慮をしていただくようにしてもらいたいです。 その他は文句のつけようがないくらい完璧でした。
5 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par カスタマーサポート, Gestion de l’hôtel
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。今後ともお客様にご満足いただける様、精一杯努力してまいります。またのご来館を心よりお待ち申し上げております。
4 sur 5
par un voyageur

Publié le 6 janv. 2024 sur Expedia
近くにはわりとなんでもあり場所的には良い! 駐車場が少しだけ狭めではありました。鍵の仕組みが分かりずらく最初戸惑ったけど案内ですぐにわかりました。中は綺麗で清潔感はありました!