Note fondée sur 536 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de FLOWERY BRANCH
Publié le 22 sept. 2024
Very nice hotel and very friendly staff.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par San, Gestion de l’hôtel
Dear Janice, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
par un voyageur de climax
Publié le 7 août 2024 sur Expedia
Friendly and clean accommodations for late night check in while traveling back to SoFlorida from Indiana
Commentaires de Gestion de l’hôtel
7 août 2024 par san, Gestion de l’hôtel
Dear Rhonda, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
par un voyageur
Publié le 6 août 2024 sur Expedia
The bed was the most uncomfortable I’ve ever slept on. They wouldn’t allow me to have breakfast at a table with my registered medical service dog who sits under the table at my feet. And there was an odor in the hall and room that was bad enough I went to the store and bought air freshener. I will stay next door from now on!
Commentaires de Gestion de l’hôtel
6 août 2024 par san, Gestion de l’hôtel
Dear Amber, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.
par un voyageur
Comfortable
Publié le 5 août 2024 sur HotelsBed was very comfortable. The room was nice and spacious.
Commentaires de Gestion de l’hôtel
6 août 2024 par san, Gestion de l’hôtel
Dear Cheyenne, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
par un voyageur
Great
Publié le 4 août 2024 sur HotelsEverything was great
Commentaires de Gestion de l’hôtel
4 août 2024 par San, Gestion de l’hôtel
Dear Denise, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
par un voyageur
Publié le 2 août 2024 sur Expedia
Sheets were stained, no hot water, ice machine out of order, no sink stopper, previous shampoo holders still hanging in the bathroom wall
Nice touch with slow close on toilet seat
Commentaires de Gestion de l’hôtel
3 août 2024 par san, Gestion de l’hôtel
Dear Thomas, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.
par un voyageur
Publié le 1 août 2024 sur Expedia
Clean renovated rooms. Free breakfast.
Commentaires de Gestion de l’hôtel
1 août 2024 par San, Gestion de l’hôtel
Dear Don, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Extra clean and they had biscuits and gravy.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par san, Gestion de l’hôtel
Dear Linda,Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
par un voyageur
okay for the night
Publié le 29 juill. 2024 sur HotelsEasy access from I-75. No one at the front desk, had to call on a phone to summon the front desk woman from the back. Room was ok on the 3rd floor. Beds comfortable. Room smelled a bit musty. Tried to pull the gauze curtains over the window and found them ripped and in shreds! Why would they leave them up like that? The fake side curtains were also in bad shape. Black out curtains were fine. Air conditioner blasted out cold air. Nice size bathroom with a tub. There is a pile of construction material in the parking lot. Breakfast was better than most hotels offer. Couldn't get anyone to come to the front desk when checking out. Just left the keys. Berea was a good place to stop. Dona Maria Mexican restaurant was great.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par san, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Good accommodations for the money. We stayed for a night on the way home from Smoky Mountain National Park. Our room was recently renovated and they are in the process of renovating several other rooms. The breakfast was ok but they need a second waffle iron very badly. One is not enough for the number of people eating. But considering the value, I would stay here again.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par san, Gestion de l’hôtel
Dear Ryan,Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!
