Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
The bed was comfortable but small. The gentleman at the front desk was friendly and helpful. But others, not so much. We asked for more towels and were told that we had to return the dirty ones first. It was an odd and inconvenient experience for us. The breakfast was very disappointing. The staff said they were out of everything; no sausage, no yogurt, no apple juice. Egg was not worth eating. Gravy was good but biscuit was horrible.It sounded like the owner has not done his job for pursuing items.
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Thank you for sharing your feedback with us. We appreciate your time into letting us know about your recent stay with us. I would like to apologize for the free complimentary breakfast missing items during your stay. I also apologize for the need to have you bring your dirty linen to the desk to get them replaced. This is hotel policy but I apologize for the inconvenience. I do hope you will consider giving us another chance in the future.God Bless,Michelle Couch
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
I would like to apologize on behalf of my entire team that you did not enjoy your stay with us. We hope you will give us another chance in the future.God Bless,Michelle Couch
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Thank you for the awesome score! We truly appreciate your kindness and we look forward to having you stay with us again.God Bless,Michelle Couch
par un voyageur
August 2nd Pit Stop
Publié le 4 août 2024 sur HotelsQuick one-night stop on a long drive from Kingsland GA to Fishers IN. Good rest. Good shower and solid breakfast the next morning.
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time out of your busy schedule to let us know how we are doing here at Quality Inn/Berea. We value your feedback and we are thrilled you enjoyed your stay. We look forward to seeing you again.God Bless,Michelle Couch
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. We appreciate your kindness and we hope to see you again, soon.God Bless,Michelle Couch
par un voyageur
Clean, comfortable, good full breakfast
Publié le 2 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Thank you so much for the fantastic score! We are thrilled you enjoyed your visit with us and we truly hope you will come back to see us again, soon.God Bless,Michelle Couch
par un voyageur de Lebanon
Publié le 2 août 2024 sur Expedia
Friendly staff well trained room was comfortable, clean and quiet
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Thank you so very much for your feedback! We truly appreciate your kindness and we are thrilled you enjoyed your stay with us. We truly hope you will come back to see us again, soon.God Bless You,Michelle Couch
par un voyageur
Publié le 1 août 2024 sur Expedia
liked clean quiet room with the immentities. liked the staff and felt safe.
Commentaires de Gestion de l’hôtel
1 août 2024 par General Manager, Gestion de l’hôtel
Thank you so very much for your kindness. We appreciate the great score and we are thrilled you enjoyed your stay with us. We look forward to seeing you again, soon.God Bless,Michelle Couch
par un voyageur
Fantastic experience
Publié le 30 juill. 2024 sur HotelsWe got in late and booked at the last minute but the night manager was phenomenal .We travel alot and he was the most cordial , professional person we have ever dealt with even in the Hampton Inns (which we usually stay at) and especially later in the evening(we checked in around 9:30 pm est
Everything was clean and well maintained and the breakfast was better than we usually have at the Hampton Inn
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you so very much for taking the time out of your busy schedule to let us know how we are doing here at Quality Inn/Berea. We truly appreciate your kindness about your recent stay with us and we hope to see you again, soon.God Bless,Michelle Couch
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you so very much for your kindness. We appreciate the awesome score and we hope you will return to visit with us again, soon.God Bless,Michelle Couch
