Note fondée sur 336 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Bigger and better rooms than your average Red Roof. Very personable fellow at front desk. Nice and clean.
Commentaires de Gestion de l’hôtel
28 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Berea. Thank you for your 8/10 rating. I am delighted to see you found liking to our location, the cleanliness was up to standard and our front desk staff was pleasant which positively impacted your stay. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Tiffany,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BEREA and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 13 août 2024 sur Expedia
Good value
Commentaires de Gestion de l’hôtel
14 août 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Dear Regina,Thank you for taking the time to write about experience at the RED ROOF INN BEREA. I am happy to hear that you found our hotel to be of good value. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Can Rely on a Peaceful Stay in Comfort
Publié le 12 août 2024 sur HotelsIt was a great stay as always! I highly recommend this hotel because I stay there quite frequently and the employees are Friendly and very accommodating! The rooms are clean, comfortable, and very spacious!
Commentaires de Gestion de l’hôtel
13 août 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Courtney,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BEREA. At Red Roof, we are thrilled to read that the employees are friendly, the rooms are clean and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Courtney, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BEREA and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Mel, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BEREA and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hi Kelli,We are sorry you had a less than satisfactory experience, prompting your 8/10 rating following your stay at the Red Roof Inn Berea. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 24 juill. 2024 sur Expedia
I love the that it had a washer and dryer available beds were very comfortable nice and clean
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Rebecca, for taking the time to write a review of your stay at the Red Roof Inn Berea. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. It’s also splendid reading that you took liking to the fact that there's a washer and dryer here. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Nice motel for value with spacious room
Publié le 22 juill. 2024 sur HotelsI enjoyed my stay because it's a fairly decent motel for price. Remodeled rooms with hardwood floor, an outdoor pool, & it's fairly decent in cleanliness. The room was hot as hell, but after about 8 hrs the room cooled down after ac full blast. Oh, very lacking in electrical plug-in as well
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Adam,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BEREA. We are sorry that the room temperature wasn't to your standard and there were limited electrical plugs, however, we are happy that the rate was affordable and recently remodeled. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
par un voyageur
Vacation
Publié le 14 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
15 juill. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your perfect rating, Misty. The staff at the RED ROOF INN BEREA and I were over the moon when we saw your 10/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
